Senior Associate - Admission & Billing

MedicaSuperspecialty Hospital (MSH); Bengaluru; On-site; INR 300,000 - 550,000; Full time

Job summary

MedicaSuperspecialty Hospital (MSH) seeks a proactive admissions professional to coordinate the intake of new patients. You will schedule appointments, communicate with medical staff, and ensure smooth start-to-care pathways.

You will handle patient inquiries related to billing, maintain accurate patient records, collaborate with departments to streamline workflows, and analyze data to identify opportunities to improve satisfaction and reduce wait times.

Responsibilities

• Manage and coordinate the admission process for new patients, including scheduling appointments and communicating with medical staff.
• Handle patient inquiries and resolve issues related to billing and payment.
• Maintain accurate records of patient information, medical history, and treatment plans.
• Collaborate with other departments to ensure seamless coordination and efficient workflow.
• Develop and implement effective strategies to improve patient satisfaction and reduce wait times.
• Analyze data to identify trends and areas for improvement in the admission and billing process.

Job description

• Manage and coordinate the admission process for new patients, including scheduling appointments and communicating with medical staff.
• Handle patient inquiries and resolve issues related to billing and payment.
• Maintain accurate records of patient information, medical history, and treatment plans.
• Collaborate with other departments to ensure seamless coordination and efficient workflow.
• Develop and implement effective strategies to improve patient satisfaction and reduce wait times.
• Analyze data to identify trends and areas for improvement in the admission and billing process.