Senior Application Support Analyst – Night Shift

Jobtailor; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Jobtailor in Bengaluru is seeking an experienced capital markets support professional to monitor and manage LCAP platforms end-to-end. You will oversee incidents, dashboards, and change controls, working with client IT teams and internal product groups.

The role requires 4–8 years of domain experience, strong Linux and networking skills, and practical Java scripting. Shift coverage includes night hours and holidays.

Qualifications

• 4–8 years of proven industry experience supporting capital markets solutions for processing financial instruments.
• Solid understanding of FIX messaging/connectivity is highly desirable.
• Experience supporting capital markets solutions and knowledge of financial instruments.
• Excellent communication and interpersonal skills.
• Proficiency in scripting and programming, particularly in Java.
• Expertise in Linux environments (Redhat/CentOS).
• Solid understanding of networking principles (HTTP vs websockets, ports).
• Ability to communicate technical concepts to technical and non-technical stakeholders.

Responsibilities

• Monitor application and infrastructure components to ensure LCAP platforms remain healthy and run smoothly.
• Generate and analyze SOD/EOD dashboard reports using Prometheus, DataDog, or Splunk.
• Record and track issues and actions.
• Provide incident management.
• Liaise with 2nd and 3rd line support teams.
• Operate within a strict change management regime.
• Participate in testing in UAT and pre-live environments.
• Contribute to capacity management.
• Manage audit requests.
• Document Critical Issues and Processes related to platforms.
• Uphold the stability of business applications.
• Address client and user requests and issues promptly.
• Engage with customer IT teams, business users, and internal development and product teams.

Skills

Incident Mgmt

App Monitoring

Java scripting

Linux (Redhat/CentOS)

Networking

Dashboard Reporting

Shift Availability

Tools

Prometheus

DataDog

Splunk

Job description

• Monitor application and infrastructure components to ensure LCAP platforms remain healthy and run smoothly
• Generate and analyze SOD/EOD dashboard reports using tools such as Prometheus, DataDog, or Splunk
• Record and track issues and actions
• Provide incident management
• Liaise with 2nd and 3rd line support teams
• Operate within a strict change management regime
• Participate in testing in UAT and pre-live environments
• Contribute to capacity management
• Manage audit requests
• Document Critical Issues and Processes related to platforms
• Uphold the stability of business applications
• Address client and user requests and issues promptly
• Engage with customer IT teams, business users, and internal development and product teams

Requirements

• 4-8 years of proven industry experience supporting capital markets solutions for processing financial instruments
• Solid understanding of FIX messaging/connectivity is highly desirable
• Experience supporting capital markets solutions
• Knowledge of capital markets solutions and financial instruments
• Excellent communication and interpersonal skills
• Proficiency in scripting and programming skills, particularly in Java
• Expertise in Linux environments, with a focus on Redhat and CentOS
• Solid understanding of networking principles, including HTTP vs. websockets and ports
• Ability to communicate technical concepts to technical and non-technical stakeholders
• Ability to work independently and collaboratively
• Willingness and ability to work a shift rota predominantly covering 22:00–07:00 IST, including public holidays, weekends, and evening pager coverage

Core Competencies

Demonstrates expertise in supporting capital markets solutions, with a strong focus on incident management, application monitoring, and effective communication with both technical and non-technical stakeholders. Proficient in scripting, programming, and operating within Linux environments to ensure the stability of business applications.

Highest-signal resume keywords

• Capital Markets Solutions Support
• FIX Messaging/Connectivity
• Java Programming
• Linux Environment Expertise
• Incident Management

ATS Optimization Keywords

Hard Skills

• Scripting Skills
• Java Programming
• Application Monitoring
• Incident Management
• Capacity Management
• Networking Principles
• Dashboard Reporting
• Change Management
• UAT Testing
• Audit Management

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Collaborative Work
• Independent Work
• Client Engagement

Industry Keywords

• Financial Instruments
• Capital Markets
• Technical Concepts Communication
• Shift Rota Availability
• Client and User Issue Resolution

Tools & Technologies

• Prometheus
• DataDog
• Splunk
• Redhat
• CentOS