Sr. Support Analyst, Fund Ops IT, Information Technology

CLSA Limited; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

CLSA Limited is seeking a Sr. Support Analyst for Fund Ops IT in Pune. The role covers end-to-end software changes, production support, and incident/change management within a banking/financial environment.

The candidate should be proficient in multiple programming languages and have strong SQL/Linux scripting skills, with experience in DevOps tools like Git, Jenkins, Docker, and Kubernetes. Night shifts are required.

Qualifications

• Computer Science or equivalent degree.
• 6 to 9 years of support experience in a financial domain is mandatory.
• Proficiency in at least one programming language from the list (Java, C#, C++, Python, Typescript, Shell scripting, PowerShell).
• Strong SQL, Linux, and Bash/Ksh scripting skills are required.
• Familiarity with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.

Responsibilities

• End-to-end delivery of software changes from inception to production rollout.
• Rotate to perform production support tasks and manage production incidents.
• Monitor production environment and handle production incidents.
• Work on service requests, incident, problem, and change management.

Skills

Java

C#

C++

Python

Shell scripting

PowerShell

Education

Computer Science or equivalent degree

Tools

Git

Bamboo

Jenkins

Docker

Kubernetes

Job description

## Sr. Support Analyst, Fund Ops IT, Information TechnologyApplylocations: Punetime type: Full timeposted on: Posted Todayjob requisition id: JR003153**Key Areas of Responsibilities*** End to end delivery of software changes, from requirement inception to production rollout.* Rotation to perform production support tasks, including but not limited to listed below.* Monitoring production environment and act on production incidents* Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.* Manage weekend events like software releases, BCP testing, exchange rehearsal etc.* Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.* Documentation of Application Knowledgebase, Process.* Make monitoring tool changes aligned with changing requirements or gaps observed/reported.* Proactively highlight risk any observed and suggest ways to mitigate impact.* Suggest new ideas for Automation and be able to implement automation ideas.**Requirements*** Computer Science or equivalent degree* 6 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have]* Be proficient in **at least one** of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]* ***Strong*** in SQL, Linux, Scripting using Bash / Ksh.[Must Have]* **Familiar** with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.* Strong understanding in entire software lifecycle, from development to production support* 5+ years of experience in managing multiple applications which include in-house developed or vendor based applications.* Strong problem-solving and analytical skills.* Strong desire to learn new technologies and equities trading workflow.* Open-minded to adopt and propose best practice.* **This role is for night shift ( 9pm – 6 am)**