Data Scientist

Deltatechhub; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Deltatechhub in Bengaluru, India is seeking a candidate for a data analytics role focused on driving customer loyalty. In this position, you will develop analytics models and provide actionable insights through data analysis. You will collaborate with business owners to identify opportunities and communicate findings effectively.

The ideal candidate should possess strong skills in SQL, SAS, and Python, with an emphasis on AI/ML model implementation. This role aims to enhance customer satisfaction and loyalty through data-driven strategies.

Qualifications

• Experience in developing analytics models and leveraging data for decision-making.
• Ability to communicate findings effectively to business users and leadership.
• Strong analytical skills with proficiency in SQL, SAS, Python.

Responsibilities

• Gather and analyze large data sets to deliver actionable insights.
• Develop AI/ML models to improve customer experiences.
• Track and report key performance metrics for customer engagement.

Skills

SQL

SAS

Python

AI/ML models

Data analysis

Job description

This candidate will be part of a high-performing team that drives Loyalty performance through analytics. In this role, you will be responsible for developing analytics models, leveraging data from different sources to provide recommendations and actionable insights for business stakeholders in Loyalty and other divisions at Delta, promoting a data-driven approach to decision-making. You will also independently present model results, key findings and insights to business users and leadership, in a digestible way.

KEY RESPONSIBILITIES:

• Gather, analyze, and leverage large sets of raw data to deliver actionable insights using SQL, SAS, Python, and other technologies.
• Develop AI/ML models to deliver personalized experiences to customers, improve acquisition and engagement efforts through precise targeting and drive customer satisfaction and loyalty.
• Implement customer data models and tools to make data and insights accessible to Loyalty and other divisions at Delta.
• Track and report key performance metrics across all areas of Customer Engagement & Loyalty.
• Collaborate with business owners to take a data-driven approach in identifying revenue or customer engagement opportunities and recommend actions for further improvement.
• Communicate engagement trends and opportunity areas to the team, business stakeholders, and leaders in a concise and easily consumable way through both written and verbal communication.
• Stay current with the advancements in AI and software engineering tools and identify ways of implementing them to enhance efficiency and deliver business impact.