Senior Analyst - Transformation - Consulting Business Analyst

Darwinbox Digital Solutions Pvt. Ltd.; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in India seeks a Senior Analyst for Transformation within Consulting Business Analytics.

You will provide advisory leadership across HR transformation initiatives, translate business needs into requirements, and partner with product, data, and IT teams to deliver enterprise-ready solutions. Strong stakeholder management and AI-assisted requirement practices are expected.

Qualifications

• Bachelor's degree in Business, HR, IS, CS, data analytics, statistics, engineering, or related field.
• Five+ years of experience in a related environment.
• Experience leading complex cross-functional initiatives or transformation workstreams.
• Influencing leaders and presenting recommendations to senior managers.
• Establishing standards, governance, and reusable playbooks across teams.
• Experience with business analysis, requirements gathering, process documentation, UAT, or transformation initiatives.

Responsibilities

• Consulting-Level advisory and cross-functional leadership across HR transformation initiatives.
• Shape solution direction, operating approach, and governance practices for assigned areas.
• Lead complex discovery, impact analysis, and stakeholder alignment.
• Translate stakeholder needs into delivery-ready artifacts and ensure understanding by partners.
• Facilitate sessions with HR, technology, analytics, product, and operations.
• Support AI-assisted requirements, meeting synthesis, and documentation quality.

Skills

Advisory leadership

Executive communication

Stakeholder management

Requirements gathering

Process documentation

UAT support

AI readiness

Cross-functional collaboration

Education

Bachelor's degree in related field

Tools

Jira

Confluence

ServiceNow

Visio

Lucidchart

Azure DevOps

Job description

Senior Analyst - Transformation - Consulting Business Analyst India ..+ 1 Full Time Employment

Job Description

Position Summary:

TheConsulting Business Analyst provides advanced, cross-functional advisoryleadership for HR Transformation & Analytics. This role is used forcomplex, ambiguous, or enterprise-impacting work that requires deepfunctional expertise, strong stakeholder influence, standards-setting, andthe ability to connect business outcomes, data, technology, process, product,and AI-readiness considerations across multiple teams or portfolios.

TheBusiness Analyst supports HR Transformation & Analytics by translatingbusiness needs into clear requirements, workflows, business rules, userstories, acceptance criteria, and readiness inputs. This role partners withHR stakeholders, product owners, technology teams, data teams, changemanagers, process engineers, and analysts to ensure solutions are designed tomeet business needs and operate effectively.

Therole is responsible for requirements gathering, process documentation,stakeholder alignment, UAT support, traceability, and solution readiness.Success requires structured thinking, facilitation, documentation discipline,business acumen, and responsible use of AI-assisted requirements and processtools.

Responsibilities:

Consulting-Level Advisory & Cross-Functional Leadership

• Serve as a trustedadvisor on complex HR Transformation & Analytics initiatives that spanmultiple stakeholders, systems, functions, or business outcomes.
• Shape solutiondirection, operating approach, delivery standards, analytical methods,technical patterns, or governance practices for assigned areas of expertise.
• Lead complexdiscovery, problem framing, impact analysis, stakeholder alignment, and recommendation development where ownership or solution paths are not yetclear.
• Influence leadersand cross-functional partners through structured analysis, executive-readycommunication, trade-off framing, and practical implementationrecommendations.
• Establish reusablepractices, playbooks, quality standards, templates, and decision frameworksthat improve consistency and maturity across the HR Transformation &Analytics organization.

Requirements & Business Analysis

• Gather, document,and validate business, functional, reporting, workflow, integration, andoperational requirements.
• Develop userstories, acceptance criteria, business rules, process flows, decision logic,and traceability documentation.
• Clarify scope,assumptions, dependencies, constraints, and open questions in partnershipwith product and delivery teams.

Process, Testing & Readiness Support

• Documentcurrent-state and future-state workflows, handoffs, exceptions, controls, androle responsibilities.
• Support UATplanning, test scenarios, defect triage, business validation, and readinessactivities.
• Contribute totraining inputs, SOP updates, communication inputs, and implementationsupport.

Stakeholder Partnership & Delivery Alignment

• Facilitate workingsessions with HR, technology, analytics, product, operations, andtransformation stakeholders.
• Translatestakeholder needs into delivery-ready artifacts and ensure requirements areunderstood by technical and business partners.
• Maintain decisionlogs, action items, requirements documentation, and issue summaries.

AI-Assisted Business Analysis

• Use approved AItools to support meeting summaries, requirement drafts, processdocumentation, test scenario drafts, and stakeholder communication outlines.
• ValidateAI-assisted requirements, workflows, and acceptance criteria withstakeholders before use.
• Identifyopportunities to improve requirements quality, knowledge management, andworkflow documentation through AI-assisted practices.

AI Preparedness Expectations:

• Shapes responsibleAI adoption patterns for assigned domains, including appropriate use cases,controls, human review expectations, validation approaches, and stakeholderreadiness.
• Advises leadersand cross-functional partners on how AI can improve productivity, insightgeneration, engineering, analytics delivery, process maturity, productoutcomes, and workforce readiness.
• Establishes orcontributes to reusable AI guidance, prompt patterns, quality checks,governance artifacts, and adoption practices that reduce risk and improveconsistency.
• Builds advancedcapability in AI-enabled operating models, responsible AI governance,AI-assisted analytics and engineering, and future-of-work implications overthe next three years.
• Uses AI toaccelerate meeting synthesis, requirements drafts, process documentation, andtest scenario creation while validating with stakeholders.
• UnderstandsAI-generated requirements can miss context, create false precision, orintroduce errors without human review.
• Builds capabilityin AI-assisted business analysis, intelligent requirements management,workflow automation, and responsible AI adoption over the next three years.

Education & Experience:

• Bachelor's degreein Business, Human Resources, Information Systems, Computer Science, DataAnalytics, Statistics, Engineering, or a related field; equivalent experiencemay be considered.
• Typically 5+ yearsof experience in a related environment.
• Experience leadingcomplex cross-functional initiatives, advisory engagements, enterpriseanalytics, technology delivery, transformation workstreams, or processimprovement efforts.
• Experienceinfluencing leaders, resolving ambiguity, framing decisions, and presentingrecommendations to senior managers, directors, or senior directors.
• Experienceestablishing standards, governance practices, reusable frameworks, playbooks,or capability maturity improvements across teams or portfolios.
• Experiencesupporting business analysis, requirements gathering, process documentation,UAT, project coordination, HR operations, or transformation initiatives.
• Experiencepreparing user stories, process flows, acceptance criteria, meeting notes,issue logs, or requirements documentation.
• Experience workingwith business and technical stakeholders to clarify needs and supportdelivery.

Must Have Skills

• Advanced advisorycapability with the ability to frame ambiguous problems, assess trade-offs,and recommend practical enterprise or cross-functional solutions.
• Strong executivecommunication skills, including the ability to convert complex analysis,process, technology, product, or data issues into clear decisions andactions.
• Demonstratedability to establish standards, governance practices, methods, templates, orplaybooks that improve consistency and maturity across teams.
• Ability toinfluence senior stakeholders and cross-functional partners while balancingbusiness outcomes, risk, feasibility, scalability, and user impact.
• Strongrequirements gathering, documentation, and structured problem-solving skills.
• Ability tofacilitate stakeholder conversations and translate needs into cleardeliverables.
• Understanding ofprocess mapping, business rules, user stories, acceptance criteria, and UATconcepts.
• Strong written andverbal communication skills for business and technical audiences.
• Ability to managemultiple priorities, track open items, and follow through with accuracy.
• Ability to workwith confidential HR information and follow governance and privacyexpectations.
• Foundational AIliteracy for requirements drafting, meeting synthesis, process documentation,and quality checks using approved tools.

Nice to Have Skills

• Experienceadvising executive or senior leadership audiences on complex workforce, HR,analytics, product, technology, process, or transformation decisions.
• Experiencedeveloping capability models, roadmaps, governance frameworks, maturityassessments, standards, or enterprise playbooks.
• Experience shapingresponsible AI adoption, data governance, analytics modernization, automationstrategy, or AI-enabled workforce readiness practices.
• Experience with HRtransformation, HR systems, HR operations, analytics, shared services, orprocess improvement.
• Exposure to Agiledelivery, Jira, Azure DevOps, Confluence, ServiceNow, Visio, Lucidchart, orsimilar tools.
• Experience withWorkday, Oracle HCM, PeopleSoft, ServiceNow, or other enterprise HRplatforms.
• Prior experiencein healthcare, regulated environments, or global capability centers.
• Experiencesupporting change readiness, training inputs, SOPs, or implementationactivities.
• Experience usingAI tools to summarize meetings, draft requirements, or improve documentationquality.

Licenses, Certifications & Training:

• Preferred:role-relevant certification, analytics platform training, data governancetraining, or Agile delivery training, as applicable.
• Preferred:Responsible AI, data privacy, data security, or HR data handling training.

Knowledge, Skills, Abilities, Behaviors:

• Demonstratescuriosity, ownership, and sound judgment when working with HR data, systems,processes, and stakeholders.
• Communicatesstatus, assumptions, risks, and limitations clearly without overstating whatthe data, process, or technology can support.
• Workscollaboratively across HR, technology, analytics, product, operations, andtransformation partners in a matrixed environment.
• Protectsconfidential HR and workforce information and follows internal privacy,security, data governance, and compliance expectations.
• Uses AI tools withprofessional skepticism, validates AI-assisted outputs, avoids enteringrestricted data into unapproved tools, and escalates AI or data risksappropriately.
• Maintainsdocumentation discipline, change awareness, customer focus, and continuousimprovement mindset while balancing multiple priorities.