Senior Analyst-Survey Programming

dentsu; Mumbai City; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Merkle in Mumbai, India is seeking a Survey Programmer to script high‑complexity surveys on the Voxco/Forsta platform, ensuring on‑time delivery and QA. The role requires strong JS/HTML/CSS skills, testing, data review, and client support, with collaboration across project managers and services teams.

The candidate should have a Bachelors in CS/IT/Statistics and 2+ years of survey programming experience, including multi‑market projects; night shifts and weekend rosters are required.

Qualifications

• Bachelors in CS/IT/Statistics or related field.
• 2+ years in survey programming using VOXCO/Forsta or similar tools.
• Experience scripting multi-market complex surveys.
• Strong JS/HTML/CSS and QA/testing experience.
• Ability to coordinate with PMs and client services.

Responsibilities

• Script high-complexity surveys on the survey platform with accuracy and QA.
• Test surveys, review data, and provide high-quality client links.
• Offer technical support and troubleshooting for survey issues.
• Collaborate with internal teams to finalize materials and solutions.
• Review questionnaires and recommend efficient programming practices.
• Develop innovative approaches to streamline programming and efficiency.

Skills

JavaScript

HTML/CSS

Survey programming

Education

Bachelor’s degree in CS/IT/Statistics

Tools

VOXCO

Forsta

Job description

The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performancetargets.

Job Description:

Survey Programming

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.

Job Description:

• Bachelor’s degree in computer science, Information Technology, Statistics, or a related field
• 2+ years of experience working with VOXCO, Forsta or similar survey programming software experience would be added advantage. Experience of scripting multi-market complex projects.
• Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
• Conduct thorough testing of surveys, review data, and provide high-quality links to clients.Be able to provide technical support and troubleshooting for survey-related issues.
• Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions.
• Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
• Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency.
• Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages.
• Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster
• Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent