Senior Analyst-Hardware Asset Management

Societe Generale Global Solution Centre; Bengaluru; Sur place; INR 800 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Career progression opportunities

Diverse and inclusive work environment

Résumé du poste

A leading financial services provider is seeking a Senior Analyst for Hardware Asset Management in Bengaluru. The role involves ensuring process adherence and overseeing the hardware asset lifecycle. Ideal candidates will have over 6 years of experience in IT hardware management, strong analytical skills, and a proactive approach to process improvement. This full-time position offers a collaborative work culture focused on employee development and diversity.

Qualifications

• Minimum 6 years of experience in IT Hardware Asset life cycle Management.
• Hands-on experience in managing each phase of Hardware Asset Life cycle.
• Experience in process improvement missions.

Responsabilités

• Responsible for identifying improvement areas in asset management processes.
• Create measurement criteria and ensure timely reporting of KPIs.
• Participate in governance calls to achieve agreed SLA.

Connaissances

Process documentation

Presentation skills

Analytical thinking

People management

Formation

Bachelor's degree

Outils

Six Sigma

Agile

Description du poste

Senior Analyst-Hardware Asset Management

Role Title: Senior Analyst-Hardware Asset Management

Organization Overview

Société Générale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy.

We are an employee focused organization; known for the extensive opportunities we provide for career progression and development.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Website: https://globalsolutioncenter.societegenerale.in/en/

Job Summary

The role is to ensure process adherence among business lines on hardware asset life cycle management. The candidate should have a commanding understanding of Hardware Asset lifecycle Management process, which will be utilized to study the existing process and recommend improvement areas.

Role demands high level of people connect, execution capability, analytical thinking, maturity & people management skill. Effective planning of activities & tracking every milestone is critical. Must liaise with cross functional team to ensure timely action & process adherence. Lead & own the KPIs, tracking & reporting to various forums. Understanding the organisational and business context, evaluating process, identifying improvement area, getting team aligned to execute the improvement plan & monitor results is important. Will be responsible to give alert to the top management if there is a risk or challenge, which needs organisation support.

Responsibilities

• Responsible for studying existing process, identifying improvement areas, finalising best feasible solution, executing the solution within the set time frame, measuring & controlling.
• Create measurement criteria, set frequency, share adherence level on agreed period. Get RCA on SLA missed cases with action plan to address the challenge in next measurement cycle.
• Timely monitoring, tracking and reporting identified KPIs.
• Participate on governance calls and strive to achieve the agreed SLA (Service Level Agreement).
• Responsible for internal process audit, addressing queries.
• Responsible for maintaining consistent quality and ensuring error free process.
• Capture all errors, perform root cause analysis & submit CAPA (corrective action, preventive action).
• Ensure all process documents are up to date.
• Ensure all reports and trackers are updated daily.
• Perform daily/weekly/monthly controls defined.
• Participate in regular team connect to ensure alignment to the objectives agreed.
• Ensure all escalations are dealt on time with proper root cause & action plan discussed with key stakeholders.
• Conduct regular reviews with counterparts to discuss operational issues, challenges, enhancements, etc.
• Keep a keen observation on potential saving and cost avoidance opportunities.
• Improve efficiency through automation & simplification.
• Identify process improvement projects, present them to stakeholders and obtain approval.
• Be a good team player, play key role in ensuring process awareness among team.
• Provide support and backup to the team members wherever needed.

Profile Required

• Bachelor’s degree with minimum 6 years of experience in IT Hardware Asset life cycle Management. Preferably in IT / Banking sector.
• In-depth understanding of Hardware Asset Life cycle, hands on experience in managing each phase, understanding key challenges and solutions in each stage.
• Experienced in process improvement missions (MQ/ KAIZEN, SIX Sigma, Agile etc).
• Very good in process documentation, presentation, feedback collection, review & update.

Why Join Us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business Insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still Hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Industries

Banking, IT Services and IT Consulting, and Information Services

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