Senior Analyst - Field Force Analytics

Sandoz; India; On-site; INR 800,000 - 2,000,000; Full time

Job summary

Sandoz is seeking an analytics professional to enable field force excellence by delivering analytics, insights, and technology-driven solutions across distribution channels. You will design KPIs, maintain SOPs, and support onboarding while collaborating with global teams.

The role emphasizes data-driven decision making, knowledge sharing, and standardized processes to improve productivity across markets in a pharmaceutical context.

Qualifications

• Experience (3-5 years) in analytics based organization or pharmaceutical company or Pharma services domain.
• Understanding of Pharmaceutical business including its regulatory environment.
• Strong analytical thinking with problem solving approach.
• Proven track record of delivery analytics and insights for field excellence and/or data enable solutions.
• Experience in international company with cross-cultural exposure.
• Customer service oriented and consultative solution delivery.

Responsibilities

• Create and deliver customer requirements per SLAs with excellence in service.
• Design and track Field Force Execution KPI and field performance data.
• Develop technology based solutions for field excellence using Veeva, Salesforce, SQL, Alteryx, Databricks.
• Deliver services through structured project management with proper documentation and communication.
• Create and maintain SOPs and quality checklists for outputs.
• Maintain knowledge repositories of field excellence trends across markets.
• Support leaders in recruitment and onboarding of new associates.
• Participate in knowledge sharing sessions to improve quality and growth.
• Communicate updates on accomplishments, KPIs, best practices, staffing changes and events.

Skills

Analytical thinking

Advertising campaigns

Alteryx

Digital marketing

Brand awareness

Marketing strategy

Marketing plans

Marketing communications

Media campaigns

Email marketing

Process documentation

Strategic marketing

Business networking

Curiosity

Tools

Veeva

Salesforce.com

SQL

Alteryx

Databricks

SharePoint

MS PowerApps

RPA

Excel

R

Python

Data science

Machine learning

Job description

Job Description Summary

Responsible for execution, and performance of all initiatives designed to guarantee presence of Sandoz products through various distribution channels.

Position Purpose:

• The team provides analytics and insights that drive field excellence Sandoz Field Force worldwide.
• Facilitate insights enabled decision making and execution for Sandoz internal customers by providing techno-functional expertise in short-term and long-term sales operations and strategy.
• Contribute to broader teams by involving in various initiatives like knowledge sharing, on- boarding and training support.
• Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.

Your Key Responsibilities:

Your key Responsibilities that limited to:

• Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
  • Field Force Execution KPI design and tracking
  • Field Performance excellence (processing granular performance data to be used in variety of process within SFE and Incentives)
• Designs and/or maintains various technology based solutions that optimizes field excellence activities based on country commercial excellence needs through varied variety of evolving infrastructure landscape including but not limited to
  • Customer interaction platforms (VEEVA, Salesforce.com, etc)
  • Data ETL platforms (SQL, , Alteryx,Databricks, etc.)
  • Workflow management and automation tools (viz Sharepoint, MS PowerApps, RPA, etc)
  • Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc
• Support team leaders in recruitment and on- boarding of new associates within the organization
• Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function
• Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events

What you will bring to the role:

Essential Requirements

Experience (3-5 years) in analytics based organization or pharmaceutical company or Pharma services domain

Should have an understanding of Pharmaceutical business including its regulatory environment

• Strong analytical thinking with problem solving approach
• Proven track record of delivery analytics and insights for field excellence and/or data enable solutions
• Should have worked in an international company with exposure to working in cross-cultural environment
• Should be customer service oriented and consultative solution delivery
• Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing