Senior Analyst - EPIC Willow

enGen Global; Chennai District, Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

enGen Global is seeking an experienced Willow analyst to coordinate Epic Willow projects and support EHR analytics within hospital pharmacy workflows. You will work with application teams to capture business needs, configure systems, and ensure delivery aligns with end-user requirements.

The role requires 3–6 years’ Willow experience, strong communication, and the ability to multitask across several complex tasks while meeting project milestones. General shift with potential extensions may apply.

Qualifications

• 3-6 years of experience as Willow senior analyst.
• Certification or proficiency in Willow Inpatient or Willow Ambulatory (or Pharmacy degree).
• Solid understanding of pharmacy workflows and EHR systems.

Responsibilities

• Hands-on experience with Epic Willow inpatient pharmacy workflows.
• Implement and maintain Epic systems with related third-party integrations.
• Respond to service requests and maintain strong relationships with end users.

Skills

Epic Willow

EHR analytics

Pharmacy workflow

Team coordination

Documentation

Education

Bachelor of Pharmacy

Tools

Willow Inpatient

Willow Ambulatory

Job description

JOB DESCRIPTION

ROLE SUMMARY

Role enables the analyst to coordinate activities related to Epic System. Analyzes, develops, configures and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision. Working closely with application teams to determine the business needs, document and configure system as per end user requirements.

Certification or proficiency in Epic Willow is must

ESSENTIAL RESPONSIBILITIES

• Hands on experience in Epic Willow Inpatient Pharmacy workflows.
• Implementing and maintaining the Epic system along with associated third-party systems by investigating processes to understand operations and developing appropriate system solutions.
• Responds to Service Requests and develops/maintains strong, positive working relationships with the end user community.
• Identify issues and develop recommendations for improved workflow and/or project design.
• Assist in planning/scheduling meetings and completing all necessary arrangements.
• Understanding multiple areas of hospital systems, including business/clinical information systems and technological aspects that affect the organization.
• Perform other duties as assigned by Team Lead or Manager.
• Communicates effectively with management, steering committees, project sponsors, and subject matter/technical experts and promotes a culture of performance excellence

EXPERIENCE REQUIRED

• 3 6 years of experience as Willow senior analyst
• Certification or Proficiency in Willow Inpatient or Willow Ambulatory [OR] Graduate in Bachelor of Pharmacy
• Good understanding and background on Pharmacy workflow
• Excellent communication skill
• Ability to plan and execute activities based on project milestones
• Analyzes, develops, configures, tests and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision
• Working closely with application teams to determine the business needs, document and configure system as per end user requirements
• Demonstrated ability to multi-task among multiple complex assigned tasks/projects with strong communication
• Complies with established policies, procedures and objectives of department/organization
• Perform other duties as assigned by Team Lead or Manager
• Develops/maintains strong, positive working relationships with the end user community

GOOD TO HAVE

• Healthcare Industry experience

SHIFT

• General Shift, may extend per business needs