Senior Analyst - Data Governance (GenAI)

American Express Company; Gurugram District; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work model

Career development & training

Health & wellness programs

Job summary

American Express Company is seeking a Senior Analyst, Data Governance & Management within the USCS Data Office to advance data risk management, governance, and control improvements across processes, data assets, and systems.

You will partner with Business, Technology, Risk, and Data Office teams to assess risks, implement controls, and deliver insights that strengthen data quality and regulatory compliance; experience with AI/automation is a plus.

Qualifications

• Bachelor’s degree in a relevant field required.
• Experience in analytics, risk management, or data governance.
• Familiarity with data quality, lineage, metadata, and governance concepts.

Responsibilities

• Execute data risk management activities across business processes and data assets.
• Partner with Business, Technology, Risk, and Data Office to mitigate data risks.
• Analyze data, controls, and processes to identify risk trends and gaps.
• Support implementation and monitoring of data controls to improve quality.
• Develop reporting and insights on data risk and control performance.
• Document critical data elements, data flows, and dependencies.

Skills

Analytical thinking

Risk management

Data governance

Cross-functional collaboration

Communication

Education

Bachelor's degree in Information Systems, Data Analytics, Computer Science, Business, Risk Management, Finance, or related

Tools

SQL

Python

BigQuery

Job description

Job Description

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

Job Description

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The USCS Data Office is responsible for advancing data governance and data risk management across USCS. The team partners across Business, Technology, Risk, and Enterprise Data Management to strengthen the control environment, improve data quality, and support effective management of data as a strategic asset.

Senior Analyst, Data Governance & Management

will support execution of a scalable, preventative, and insight-driven approach to data risk management across USCS. Working closely with partners across Business, Technology, Risk, and the Data Office, this role will help identify, assess, monitor, and mitigate data risks while contributing to control implementation, issue remediation, and continuous improvement efforts that strengthen the overall data control environment.

Responsibilities

• Execute data risk management activities across business processes, systems, and data assets within USCS, including risk assessments, issue management, and remediation efforts.
• Partner with Business, Technology, Risk, and Data Office teams to identify and mitigate data risks, proactively resolve dependencies, and drive shared outcomes.
• Analyze data, controls, and processes to identify risk trends, control gaps, root causes, and opportunities to strengthen the control environment.
• Support implementation and monitoring of data controls that improve data quality, stewardship, lineage, and policy adherence.
• Develop reporting and insights that communicate data risk, control performance, and business impact to support informed decision-making.
• Support identification and documentation of critical data elements, data flows, and key data dependencies.
• Maintain documentation and evidence supporting effective risk management, governance, and regulatory compliance.
• Identify and apply opportunities to use Artificial Intelligence (AI), Generative AI, and automation to simplify processes, improve efficiency, and deliver measurable business and risk management outcomes.

Qualifications

• 1–3 years of experience in analytics, risk management, controls, technology, operations, or a related discipline.
• Strong analytical and problem-solving skills with the ability to identify trends, risks, root causes, and actionable insights from data.
• Strong written and verbal communication skills, including the ability to explain business and risk impacts clearly.
• Demonstrated ability to manage multiple priorities, proactively identify dependencies, and collaborate across teams to deliver results.
• Understanding of Artificial Intelligence (AI), Generative AI, and automation, including their practical application to business processes, data governance, or risk management.

Preferred Qualifications

• Bachelor's degree in Information Systems, Data Analytics, Computer Science, Business, Risk Management, Finance, or a related field.
• Experience in financial services or another highly regulated industry.
• Familiarity with data management concepts including data quality, lineage, metadata, stewardship, and governance.
• Knowledge of enterprise risk, operational risk, issue management, or control frameworks.
• Experience with reporting, analytics, or data visualization tools, including SQL and programming languages such as Python, Java, or Shell scripting.
• Familiarity with big data technologies, cloud-based data platforms, or modern data ecosystems, including Google Cloud Platform (GCP) and BigQuery.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.