Senior Analyst | Benefits Support Management | US Insurance

Spes Staffing Solutions; Pune District; On-site; INR 945,000 - 1,155,000; Full time

Job summary

Gallagher Service Center, Mumbai invites applications for the Senior Analyst – Benefits Support Management role. The position requires 3+ years of experience in Insurance or BFSI and a graduate degree, with readiness to work US shifts.

You will manage insurance/bfsI related support, coordinate with internal teams, handle client requests and escalations, and maintain service quality, compliance and timely delivery while building strong client relationships through effective communication.

Qualifications

• Minimum 3 years of experience in Insurance or BFSI.
• Excellent verbal and written communication skills.
• Strong interpersonal, coordination, and problem-solving skills.
• Graduate in any discipline.
• Willingness to work in US shifts.

Responsibilities

• Manage insurance/BFSI-related support activities and client queries.
• Coordinate with internal teams and stakeholders to ensure timely service delivery.
• Handle client requests, escalations, and documentation accurately.
• Maintain service quality, compliance, and turnaround time.
• Build strong relationships through effective communication and customer support.

Skills

Communication skills

Interpersonal skills

Coordination

Education

Any Graduate

Job description

Job Title: Senior Analyst Benefits Support Management
Location: Mumbai and Pune
Experience: 3+ Years
CTC: Up to 10.50 LPA
Shift: US Shifts
Education: Any Graduate
Open Positions: 30+

Job Description

We are hiring experienced professionals for the Senior Analyst – Benefits Support Management role with Gallagher Service Center, Mumbai.

Key Responsibilities

• Manage insurance/BFSI-related support activities and client queries.
• Coordinate with internal teams and stakeholders to ensure timely service delivery.
• Handle client requests, escalations, and documentation accurately.
• Maintain service quality, compliance, and turnaround time.
• Build strong relationships through effective communication and customer support.

Requirements

• Minimum 3 years of experience in Insurance or BFSI.
• Excellent verbal and written communication skills.
• Strong interpersonal, coordination, and problem-solving skills.
• Graduate in any discipline.
• Willingness to work in US shifts.

Salary

Up to 10.50 LPA, depending on current CTC and experience.