Senior Analyst

Latent View Analytics Limited; India; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Latent View Analytics Limited is seeking an experienced Software Quality Assurance Engineer to drive quality across customer-facing products. The role focuses on End-to-End automation, Customer Journey Testing, and AI-enabled quality engineering using Playwright, TypeScript, and related tools.

The ideal candidate will have 5+ years in QA, strong Playwright and TypeScript skills, and a solid grasp of Salesforce CRM/Service Cloud, CI/CD, and Agile practices.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline.
• 5+ years of experience in Software Quality Assurance and Test Automation.
• Strong hands-on experience with Playwright and TypeScript.
• Experience with Salesforce CRM/Service Cloud capabilities (case, chat, email, phone).
• Experience building and maintaining modern automation frameworks from the ground up.
• Strong understanding of End-to-End testing methodologies and customer journey validation.

Responsibilities

• Lead E2E automation initiatives across customer-facing products and services.
• Drive quality engineering using AI-enabled solutions and modern automation tech.
• Design, implement, and maintain robust automation frameworks.
• Perform comprehensive testing of web applications, APIs, and distributed systems.
• Collaborate with cross-functional teams in Agile/Scrum environments.
• Ensure CI/CD integration and maintain DevOps practices across tests.

Skills

Quality Assurance

Playwright

TypeScript

Salesforce CRM

CI/CD

Git

Jenkins

Azure DevOps

Automation testing

Agile/Scrum

AI in QA

Web API testing

Education

Bachelor's or Master's in CS/Engineering

Tools

Selenium

Playwright

Jira

Job description

Experience : 5 to 6 Years

Job Role :

We are seeking a highly motivated and experienced Software Quality Assurance Engineer to drive quality engineering initiatives across customer-facing products and services. This role will focus on End-to-End (E2E) automation, Customer Journey Testing, and AI-enabled Quality Engineering using modern automation technologies including Playwright, TypeScript, and Applied AI solutions.

Primary Skills:

Strong hands on exp in Manual testing (Functional Testing, Regression Testing, E2E Testing, Integration Testing, Performance Testing, API Testing) and building test automation using selenium, Playwright and TypeScript

Experience/very good understanding of Salesforce CRM/ Service cloud support capabilities like case, chat, email, phone etc..

Minimum Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline
• 5+ years of experience in Software Quality Assurance and Test Automation
• Strong hands-on experience with Playwright and TypeScript
• Experience/very good understanding of Salesforce CRM/ Service cloud support -capabilities like case, chat, email, phone etc..
• Experience building and maintaining modern automation frameworks from the ground up
• Strong understanding of End-to-End (E2E) testing methodologies and customer journey validation
• Experience testing web applications, APIs, and distributed systems
• Knowledge of CI/CD pipelines and DevOps practices
• Experience with Git, Azure DevOps, GitHub Actions, Jenkins, or similar platforms
• Strong analytical, debugging, and problem-solving skills
• Excellent communication and collaboration abilities
• Experience applying AI and Generative AI technologies to Quality Engineering workflows
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Familiarity with performance, accessibility, and security testing
• Experience working in Agile/Scrum environments
• Experience with test data management and environment orchestration