QA Engineer - Salesforce

Ranosys Technologies; Jaipur; On-site; INR 500,000 - 800,000; Full time

Job summary

Ranosys Technologies in Jaipur is seeking a Salesforce QA Tester with at least 1 year of experience and a Salesforce Certified Platform Administrator certification. Candidates should have hands-on experience in testing Sales Cloud and Service Cloud functionalities, validate configurations, and document test results effectively.

The ideal candidate will possess strong analytical and troubleshooting skills, familiarity with bug tracking tools, and knowledge of automation testing tools. This role offers opportunities for continuous improvement and adoption of AI-driven practices.

Qualifications

• Minimum 1 year of experience in Salesforce QA testing.
• Strong understanding of Salesforce platform architecture and configuration.
• Experience with Salesforce Lightning testing and automation tools.

Responsibilities

• Perform functional, regression, and integration testing for Salesforce.
• Validate Salesforce configurations and customizations developed using Apex and LWC.
• Prepare test plans and execute test cases, documenting results.

Skills

Salesforce QA

Sales Cloud functionalities

Service Cloud functionalities

Analytical skills

Troubleshooting skills

AI tools for productivity

Education

Salesforce Certified Platform Administrator

Tools

JIRA

Azure DevOps

Provar

Selenium

Postman

Job description

• Perform functional, regression, system, and integration testing for Salesforce implementations.
• Validate Salesforce configurations such as Objects, Fields, Validation Rules, Flows, Profiles, Permission Sets, and Record Types.
• Test Salesforce features across Sales Cloud and Service Cloud modules.
• Validate customizations developed using Apex, Lightning Web Components (LWC), Aura Components, and Visualforce.
• Prepare test plans, test cases, and test scenarios based on functional requirements and user stories.
• Execute manual test cases and document results in test management tools.
• Perform regression testing during releases and deployments.
• Test integrations between Salesforce and external systems (REST/SOAP APIs, middleware).
• Validate data synchronization between Salesforce and third-party systems such as ERP, eCommerce platforms, or payment systems.
• Perform data validation using SOQL queries and Salesforce reports.
• Validate data migration and ETL processes where applicable.
• Identify, document, and track defects using tools such as JIRA, Azure DevOps, or similar issue tracking systems.
• Collaborate with developers to reproduce, analyze, and resolve defects.
• Participate in UAT support and release validation.
• Validate deployments across Sandbox, QA, UAT, and Production environments.
• Support CI/CD testing processes where implemented.
• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business requirements into clear functional specifications and user stories.
• Participate in requirement grooming sessions and ensure acceptance criteria are well-defined and testable.
• Act as a bridge between business stakeholders and technical teams to ensure requirement clarity and alignment.
• Review and validate business requirements for completeness, feasibility, and testability.
• Prepare BRD, FRD, and other functional documentation as required.
• Ensure traceability between requirements, test cases, and delivered functionality.
• Use AI-powered tools for requirement analysis, test case and data generation, test optimization, and AI-assisted defect analysis to improve quality and resolution time.
• Ensure delivery with a focus on speed, clarity, and quality by effectively leveraging AI support.
• Actively adopt AI-driven practices and contribute to continuous improvement initiatives.

Desired Skills & Competencies

Must Have

• Passion for quality and testing.
• Minimum 1 year of experience in Salesforce QA (testing), AND have a Salesforce Certified Platform Administrator certification.
• Hands‑on in testing Sales Cloud or Service Cloud functionalities.
• Strong understanding of Salesforce platform architecture and configuration.
• Knowledge of Salesforce standard and custom objects, validation rules, and automation using Salesforce Flow.
• Strong analytical and troubleshooting skills.
• Experience using bug tracking tools such as JIRA or Azure DevOps.
• Familiarity with AI prompt writing and the use of AI tools to support productivity improvement.

Good to Have

• Exposure to Salesforce automation testing tools (Provar, Selenium, Copado Robotic Testing).
• Experience with Salesforce Lightning testing.
• Understanding of SOQL queries for data validation.
• Exposure to CI/CD pipelines and Salesforce DevOps processes.
• Experience with API testing tools such as Postman or SOAP UI.
• Exposure to Retail or eCommerce Salesforce implementations.
• Experience in requirement gathering, stakeholder communication, and documentation of business requirements (BRD/FRD/User Stories).
• Familiarity with Salesforce AI capabilities such as Salesforce Einstein, Agentforce, or other AI-driven features within the Salesforce ecosystem.