Senior Analyst

Chandigarh News; Chandigarh; On-site; INR 350,000 - 550,000; Full time

Job summary

Chandigarh News is seeking an Analyst/Senior Analyst (Access Management) to manage onboarding and offboarding, enable/disable logical and physical access, and coordinate with client tools for provisioning and de-provisioning.

The role requires familiarity with Service desk processes, Remedy and Jira, plus strong MS Office skills. Graduate in Computer stream is preferred; 1–2 years of relevant experience is expected.

Qualifications

• 01–02 years of experience in access management or IT operations.
• Graduate in Computer stream is preferable.

Responsibilities

• Onboarding and offboarding to enable/disable access.
• Provision/de-provision logical and physical access.
• Engage with client tools or applications for access provisioning.
• Work with service desk processes and track tickets.
• Perform MIS reporting and daily ticket handling.

Skills

Active Directory

Access management

Client engagement

Communication skills

Independent work

MS Office

Education

Graduate (Computer stream preferable)

Tools

Remedy

Jira

Job description

Job Description for Analyst/ Senior Analyst (Access Management):

• Basic knowledge of Active Directory.
• Work experience on Onboarding and off boarding process by enabling / disabling logical/ physical access.
• Having client engagement experience for taking follow up on client tools or application access provisioning / de-provisioning.
• Familiar with Service desk, Remedy & Jira tool.
• Experience on Folder share drive access provision/revoke.
• Good knowledge on MS Teams, MS excel, word, power point.
• Day to day activities needs to be performed.

  • Daily physical and logical access revocation Signoff, ID Creation, ID Disable, Troubleshooting of physical access problems. MIS reporting, Daily email Management, Work on daily tickets, etc.

• Good communication & interpersonal skills.
• Should work independently and ensure smooth operations.
• Interacts with concern teams to resolve daily adhoc requests.
• Should open to work in rotational shifts.

Total Experience: 01 to 02 Years

Education criteria: Graduate (In Computer stream is preferable.)