# Senior - AI Automation TestingERNST YOUNG LLPPosted on October 23, 2026---Experience6 - 7 yrsJob LocationBengaluru, IndiaVacancy1DesignationSenior Automation Test EngineerJob TypeNot specified---## Job DescriptionJob SummaryBuild custom applications in ServiceNow by defining data tables, user interface and adding business logic.Responsibilities* Strong understanding of ServiceNow Development Platform including Custom Development, etc.* Integration with 3rd party application, Knowledge in scripted REST API* Must have worked on ServiceNow version upgrade.* Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow* Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests* Knowledge of .NET, C# and a programming proficiency in JavaScript, C#, ASP.NET* Understanding of HTML, JavaScript, AJAX, and third-party controls* Identify system deficiencies and recommend solutions. Troubleshoot production problems related to ServiceNow custom applications.* Address problems of systems integration, compatibility and multiple platforms* Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations* Able to manage and lead integration of new products based on client requirements* Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools* Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible* Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments* Participate in ongoing production support and end user support* Ability to efficiently and appropriately estimate work effort requirements* Assist in the evaluation and recommendation of application software packages, application integration and testing tools* Participate in development of software user manuals and technical reports* Strong communication skills, both written and verbalSkills and attributes for success* System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP* Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks* Strong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM, ITOM, Dashboards and Reports, Performance Analytics, Knowledge Base, SOAR, SecOps, etc.)* Working knowledge in ServiceNow as well as at least two (2) of the following areas: + Java/J2EE + C#/C++/C + VB/.NET + Perl + Python + SQL + JavaScript/AJAXEducational Requirements* Bachelor's Degree in Computer Science, IT, Engineering, or related field; or* 6-7 years of knowledge of computer programming languages and with at least 3 years of work experience in ServiceNow