ServiceNow - ServiceNow - Senior Developer - Senior

TymblHub; Bengaluru; On-site; INR 1,890,000 - 2,300,000; Full time

Job summary

Ernst & Young LLP in Bengaluru seeks a Senior ServiceNow Developer to lead implementation and transformation efforts within the ServiceNow practice. You will configure, customize, and automate workflows while delivering integrations and dashboards to support IT service management objectives.

The role requires 3–7 years of dev experience, CSA certification, and ITIL knowledge. Expect cross-functional collaboration with business and technology teams at EY.

Qualifications

• 3–7 years of development experience with ServiceNow.
• CSA certification is mandatory; ITIL foundation a plus.
• Experience with ServiceNow ITOM/HRSD/ITSM and performance analytics.

Responsibilities

• Configuration/Customization of the ServiceNow system, including creation workflows.
• Build service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc.
• Use scripting tools and ServiceNow functionality to automate rote tasks.
• Perform integrations and process automation using Orchestration, Web Services, Soap calls, etc.
• Gathers specifications from the business departments and delivers a product/release that meets the needs presented.
• Load, manipulate and maintain data between ServiceNow and other systems as needed.
• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed.
• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases.
• Performs system and integration testing with sample and live data

Skills

ServiceNow Platform

JavaScript

Workflow Automation

Web Services

Orchestration

UI Builder

Flow Designer

ITSM

ITIL Foundations

CSA Certification

Education

Bachelor's degree in Computer Science

Tools

REST API

Job description

# ServiceNow - ServiceNow - Senior Developer - SeniorERNST YOUNG LLPPosted on October 23, 2026---Experience3 - 7 yrsSalary (CTC)₹18.9L - ₹23LJob LocationBengaluru, IndiaVacancy1DesignationSenior Service Now DeveloperJob TypeNot specified---## Job Description**Job Summary**At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.**The opportunity**We're looking for Senior Developer with expertise in **ServiceNow Implementation and Transformation** to join the ServiceNow practise. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.**Your key responsibilities*** Performs Configuration/Customization of the ServiceNow system, including creation workflows* Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc* Uses scripting tools and Service Now functionality to automate rote tasks* Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.* Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation* Load, manipulate and maintain data between Service-now and other systems as needed* Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed* Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases* Performs system and integration testing with sample and live data**Skills and attributes for success*** Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure* Disciplined Agile Delivery software release build/deploy processes* Integrating with internal and external applications and systems* JavaScript, HTML, Angular JS and good web design practices* Service Portal implementation experience* Implementation experience on any of the following applications like Agentic AI, Gen AI, ITOM/HRSD/CSM/SPM/SecOps/IRM/ITSM, Flow designer, HAM, SAM, Integration, ITAM, Service Now Portal/UI Builder, SPM.* Implementation experience on Performance Analytics.* Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain**To qualify for the role, you must have*** College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences* Approximately 3 to 7 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period* ServiceNow CSA certification plus any CIS is mandatory* ITIL foundations certification a plus**Ideally, you'll also have*** Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.* Knowledge about ServiceNows latest versions features.**What we look for*** A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment* An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.* Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries **Location -** Bengaluru, KA, IN, 560016