Senior Admission Counsellor - Study Abroad

upGrad Study Abroad; Noida; On-site; INR 334,800 - 669,600; Full time

Job summary

A leading education provider seeks a Senior Admission Counsellor to engage with leads for their study abroad programs. The role requires excellent communication skills, at least 2 years of Edtech-sales experience, and a graduation degree. Responsibilities include qualifying leads, scheduling counseling sessions, and maintaining records. Join a dynamic team dedicated to facilitating educational opportunities for learners.

Qualifications

• Minimum of 2 years of Edtech-sales experience, ideally in 'Study Abroad'.
• At least 1 year spent in a single company.
• Experience working a 6-day work week.

Responsibilities

• Engage with assigned leads and qualify their interest for programs.
• Coordinate Video Counselling sessions with leads and Admission Counsellors.
• Maintain accurate records of interactions in the CRM system.

Skills

Excellent verbal communication

Effective listening

Persuasion

Patience and empathy

Basic MS Office proficiency

CRM management

Education

Graduation

Tools

MS Office

CRM Software

Job description

Senior Admission Counsellor - Study Abroad

Senior Admission Counsellor - Study Abroad

Direct message the job poster from upGrad Study Abroad

• Engage with assigned leads and promptly initiate contact through the auto dialer system.

• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.

• Build rapport, credibility and establish trust with leads through effective communication and active listening.

• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.

• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

• Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA

• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ),

with at least 1 year spent in a single company.

• Min Graduation is required.

• Previous experience working a 6-day work week.

• Currently working in the capacity of an individual contributor.

• Proven track record of meeting targets in the existing company.

SKILLS

• Excellent verbal communication skills with an emphasis on fluency in the

• Ability to listen effectively, build trust with potential learners, and

approach situations with patience and empathy.

• Ability to persuade learners towards attending the Video Counselling [VC]

session to ultimately influence their enrollment decisions.

• Basic proficiency in MS Office Suite & CRM management for

administrative tasks and reporting requirements.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education

• Industries

  E-Learning Providers

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