Senior Account Manager (NOIDA/Mumbai)

Zebra Technologies; Mumbai City; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Summer Flex Fridays

Focus Fridays

Well-being day

Job summary

Zebra Technologies seeks a results-driven Territory Account Manager to lead POS and kiosk solutions expansion in India. You will drive revenue, build long-term client relationships across retail, QSR/F&B, and groceries, and align with product/marketing to tailor offerings for local standards.

Ideal candidates bring 5–8 years in large enterprise account management, a proven sales track record, and strong market insight. Hybrid work in India is offered with opportunities for growth and impact.

Qualifications

• Bachelor’s degree or Master’s degree or equivalent qualification.
• 5 to 8 years of experience managing large enterprise accounts in QSR/F&B or offline grocery.

Responsibilities

• Develop and execute a strategic sales plan to penetrate India retail, QSR/F&B, and grocery chains with POS and kiosks.
• Identify, prospect, and acquire new clients including national retail chains and F&B operators.
• Leverage existing customer base to generate qualified leads, demos and close high-value deals.
• Collaborate with product/marketing to tailor solutions to local market needs and payments integrations.
• Conduct market analysis to monitor trends, pricing, and competitors to shape regional sales strategy.
• Build and manage partnerships with ISVs, SIs, and VARs to expand distribution in India.
• Negotiate contracts, pricing, and SLAs to maximize profitability.
• Achieve and exceed quarterly/annual sales targets and revenue growth.
• Coordinate with customer success/pre-sales to ensure onboarding and post-sales support.
• Work with marketing to represent Zebra at industry events and generate leads.

Skills

Sales experience

Account management

Education

Bachelor’s degree or Master’s degree

Job description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We’re Looking For:

We are seeking a results-driven and market-savvy Territory Account Manager to lead our POS (Point of Sale) and Kiosk solutions expansion in the India market. You will be responsible for driving revenue growth, building and nurturing long-term relationships with clients in the retail, Grocery Chain Store, CVS, Quick Service Restaurant (QSR), and Food & Beverage (F&B) sectors. The ideal candidate must bring proven sales track records, an established customer base, deep market intelligence, and strong professional sales acumen to accelerate our market penetration and achieve ambitious sales targets.

• Develop and execute a strategic sales plan to penetrate the India retail, QSR/F&B, and brand/grocery chain store markets, focusing on POS systems, self-service kiosks, and related hardware/software solutions.


• Identify, prospect, and acquire new clients (including national retail chains, CVS, regional QSR brands, and F&B operators) while maintaining and expanding existing customer relationships.


• Leverage your existing customer base in the target sectors to generate qualified leads, conduct product demonstrations, and close high-value sales deals.


• Collaborate with the product and marketing teams to tailor solutions to local market needs (e.g., compliance with India retail standards, payment system integrations).


• Conduct in-depth market analysisto monitor industry trends, competitor strategies (pricing, product offerings, market share), and customer pain points; provide actionable insights on existing market players, ISVs (Independent Software Vendors), SIs (System Integrators), and VARs (Value-Added Resellers) in India to shape regional sales strategy.


• Build and manage strategic partnerships with key ISVs, SIs, and VARs in India ecosystem to expand distribution channels and drive co-selling opportunities.


• Negotiate contracts, pricing, and service level agreements (SLAs) to ensure customer satisfaction and maximize profitability.


• Achieve and exceed quarterly/annual sales targets for revenue, new customer acquisition, and market share growth.


• Coordinate with the customer success team/Pre-sales engineering team to ensure seamless onboarding, implementation, and post-sales support, fostering long-term customer loyalty.


• Closely work with marketing to represent the company at industry events, trade shows, and networking functions in India to enhance brand visibility, build industry connections and capture valuable project leads, improve leads conversion to help sales revenue growth.

Minimum Qualifications:

• Bachelor’s degree or master’s Degree or equivalent qualification.


• 5 to 8 Years of experience into managing Large Enterprise Accounts for QSR or F&B Vertical or into Offline Grocery chain.

Preferred Qualification:

• Industry Expertise: In-depth knowledge of industry trends, customer challenges, and competitive landscape.


• Sales Acumen: Strong understanding of sales processes, negotiation techniques, and closing strategies


• Understands policies and practices related to role and shares ideas for improvement.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.