Senior Account Manager - Business Intelligence

dentsu; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Merkle in Chennai is seeking a BI solution lead to drive business intelligence projects through the full development life cycle. You will architect, design, develop, test and deploy BI solutions and serve as a SME on BI tools, interfacing with clients, third parties and cross-functional teams.

In this role you will define best practices for data layers, build dashboards, and deliver reporting solutions by collaborating with DBAs, data stewards and end users.

Qualifications

• Experience delivering BI solutions across the full lifecycle.
• Expertise in dashboard development and gathering reporting requirements.
• Ability to communicate with clients and internal stakeholders at a high level.

Responsibilities

• Defines best practices and the design/development of the data layers for reporting development and deployment.
• Drives client engagement as the reporting SME in delivering solutions with DBAs, data stewards and others.
• Develops complex worksheets and dashboards for storytelling, and ad-hoc data sets for end users.
• Develops custom tables/views and data models across Databases: SQL Server, Snowflake, BigQuery and/or Redshift.
• Works directly with end users to gather information for dashboards.
• Communicates at a high level, both written and verbal, to internal and external stakeholders.
• Possesses higher-level understanding of database and data management concepts and principles.

Skills

BI leadership

Dashboard development

Data modeling

Client engagement

Communication

Tools

SQL Server

Snowflake

BigQuery

Redshift

Job description

Jul 10, 2026

The purpose of this role is to take business intelligence projects through the entire development life cycle. This role will work as the BI solution lead and will be directly involved in the architecture, solution design, development, testing and deployment of the BI technology. This role will be a subject matter expert on BI tools and technologies. This role will directly interface with clients, third-party and other teams.

Job Description

• Defines best practices and the design/development of the data layers for reporting development and deployment
• Drives the overall client engagement as the reporting Subject Matter expert (SME) in delivering reporting solutions while collaborating with database administrators, database developers, data stewards and others to ensure the accurate collection and analysis of reporting requirements; including new data requirements, reporting layout and user needs
• Develops complex worksheets and dashboards for effective story telling, along with ad-hoc data sets for end users
• Develops custom tables/views and data models across Databases: SQL Server, Snowflake, BigQuery and/or Redshift
• Works directly with the end users to gather information for building dashboards
• Communicates at very high level, both written and verbal, to both internal and external stakeholders
• Possesses higher-level understanding of database and data management concepts and principles

Location

DGS India - Chennai - Anna Nagar Tyche Towers

Merkle, a global leader in experience consultancy, specializes in data-driven digital transformation to enhance customer engagement, loyalty, and business growth across various industries.

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