Senior Account Executive

Admatazz; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Admatazz in Mumbai is seeking a proactive Sr. Account Executive with 4 years of experience in digital, creative, or advertising agency settings to manage day-to-day client communication and coordinate across internal teams.

You will track project timelines, ensure timely delivery of campaigns, and build strong relationships with clients while aligning creative, social, strategy and production teams to deliver high-quality work.

Qualifications

• 4 years of experience in account management or advertising agencies.
• Strong understanding of brand communication, digital campaigns, social media, and client servicing.
• Detail-oriented with ability to coordinate with cross-functional teams.

Responsibilities

• Act as day-to-day point of contact for client communication and queries.
• Coordinate with internal teams to address client requirements and track follow-ups.
• Support execution of digital campaigns, social media content, and brand initiatives in line with client briefs.

Skills

Client communication

Project coordination

Campaign execution

Team collaboration

Account growth

Reporting & documentation

Job description

Admatazz is looking for a proactive, organised, and client-focused Sr. Account Executive with 4 years of experience, preferably in a digital, creative, or advertising agency.

The ideal candidate should have a good understanding of brand communication, digital campaigns, social media, and client servicing. The candidate should be comfortable managing day-to-day client communication, coordinating with internal teams, tracking project timelines, and ensuring the smooth execution of campaigns and deliverables.

We are looking for someone who is detail-oriented, takes ownership of assigned tasks, communicates effectively, and can work collaboratively with creative, social media, strategy, and other internal teams to deliver quality work.

Key Role:

• Act as a point of contact for day-to-day client communication and queries.


• Build positive working relationships with clients and understand their requirements.


• Participate in client calls and meetings, take notes, and track follow-up actions.


• Ensure timely communication of updates, feedback, and project status to clients.


• Coordinate with internal teams to address client requirements and resolve queries.

2. Account & Project Coordination

• Coordinate projects from briefing to execution and final delivery.


• Prepare clear briefs based on client requirements and share them with the relevant internal teams.


• Track project timelines, deliverables, approvals, and feedback.


• Follow up with creative, copy, design, social media, and production teams to ensure timely execution.


• Identify potential delays or challenges and escalated them to the Account Manager when required.

3. Campaign & Content Execution

• Support the execution of digital campaigns, social media content, and brand communication initiatives.


• Ensure that creative deliverables are aligned with client briefs and brand guidelines.


• Coordinate content calendars, campaign assets, and other communication requirements.


• Stay updated with social media trends, digital formats, and relevant industry developments.


• Assist in implementing campaign ideas and content recommendations in coordination with internal teams.

4. Internal Team Coordination

• Work closely with creative, copy, design, social media, strategy, and production teams.


• Communicate client feedback clearly and ensure the required revisions are coordinated.


• Ensure all stakeholders are aligned on briefs, timelines, and deliverables.


• Manage multiple tasks and priorities efficiently.


• Maintain clear communication between clients and internal teams throughout project execution.

5. Account Support & Growth

• Understand client brands, products, services, and business objectives.


• Identify opportunities to suggest relevant content ideas and campaign initiatives.


• Support Account Managers in developing presentations, proposals, and campaign recommendations.


• Assist with new business pitches and other account-related requirements when needed.


• Contribute to building strong client relationships and improving account satisfaction.

6. Reporting & Documentation

• Maintain project trackers, content calendars, meeting notes, and account documentation.


• Track pending approvals, feedback, revisions, and deliverables.


• Prepare regular project updates and status reports.


• Ensure account-related information and communication records are organised and up to date.


• Support Account Managers in monitoring project progress and client satisfaction.