Selling Excellence Manager

GSK; Mumbai; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

GSK seeks a Learning & Development leader to strengthen Respiratory sales capabilities across India from Mumbai. The role designs and delivers blended learning programs, digital tools, and coaching to boost customer interactions and business outcomes.

You will collaborate with brand and commercial leaders to translate priorities into practical learning solutions and metrics. You will lead digital resources, measure impact, and coach managers to embed selling behaviours, with travel across India.

Qualifications

• Must have experience in sales training, capability development, or commercial coaching.
• Experience working with sales teams in pharmaceutical, healthcare, or related industries.
• Strong presentation, facilitation, and coaching skills.

Responsibilities

• Design and deliver sales capability programs for field teams, combining classroom, virtual, and on-the-job coaching.
• Partner with brand and commercial leaders to translate business priorities into practical learning and tools.
• Build and roll out digital resources and self-led learning to support continuous skill development.
• Coach managers to embed selling behaviours in daily routines and measure coaching quality.
• Define and track metrics to evaluate program impact and recommend improvements.
• Support change adoption by working across teams to ensure consistent ways of working and readiness for new initiatives.

Skills

Sales training

Capability development

Coaching

Digital learning

Facilitation

Presentation skills

Education

Bachelor's degree in life sciences, business, marketing, education, or related field

Advanced degree or professional certification in learning and development

Tools

Learning Management Systems

E-learning authoring tools

Job description

Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centered on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position Summary

You will lead selling excellence activities to strengthen our sales capabilities for Respiratory business based out of Mumbai. You will work closely with commercial leaders, learning experts, and field teams to design and deliver learning programs, digital tools, and coaching that improve customer interactions and business outcomes. We value practical problem solvers who build strong relationships, learn quickly, and focus on measurable improvement. This role offers clear career growth, the opportunity to make a meaningful impact on patient outcomes, and the chance to help shape an omnichannel sales culture at GSK.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Design and deliver sales capability programs for field teams, combining classroom, virtual, and on-the-job coaching.
• Partner with brand and commercial leaders to translate business priorities into practical learning and tools.
• Build and roll out digital resources and self-led learning to support continuous skill development.
• Coach managers to embed selling behaviours in daily routines and measure coaching quality.
• Define and track metrics to evaluate program impact and recommend improvements.
• Support change adoption by working across teams to ensure consistent ways of working and readiness for new initiatives.

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bachelor's degree in life sciences, business, marketing, education, or a related field.
• Relevant experience in sales training, capability development, or commercial coaching.
• Experience working with sales teams in pharmaceutical, healthcare, or related industries.
• Strong presentation, facilitation, and coaching skills.
• Comfortable using digital learning platforms and basic data tools to track impact.
• Willingness to travel regularly and engage with field teams across India.

Preferred Qualification

If you have the following characteristics, it would be a plus:

• Advanced degree in a relevant discipline or professional certification in learning and development.
• Experience in designing blended learning journeys using Face to face, virtual & digital interventions.
• Proven ability to measure training impact using sales metrics and KPIs.
• Familiarity with e-learning authoring tools and learning management systems.
• Background in leading change programs or capability transformation projects.
• Experience working in large matrix organisations and influencing without direct authority.

Working Arrangement

This role is hybrid. You will spend time in the office and in the field to work directly with teams and leaders. Regular travel across regions in India is expected.

What you will gain

You will build leadership and commercial skills while shaping how our teams sell and engage with customers. You will influence business performance, support professional growth across our salesforce, and help GSK continue to unite science, technology and talent to get ahead of disease together.

We value inclusion. We welcome applicants from all backgrounds and encourage you to apply if you are ready to grow, collaborate, and make a real difference.

Skills

Building Capability, Business Acumen, Change Management, Coaching, Data to Insights, Digital Fluency, Facilitation, Scientific Literacy

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.