Security Professional

Hackajob; Kolkata District, Ahmedabad District, Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hackajob in India seeks a security operations expert to join a 24/7 rota, providing in-life support and acting as SME for technology and customer infrastructure network.

You will triage, review, and implement security changes, identify SIP improvements, review code upgrades, and mentor colleagues while ensuring timely communication and adherence to change control and SLAs.

Qualifications

• Hands-on experience in operation and management of security infrastructure.
• 5-8 years of experience on following products/technologies
• Experience of working in a global security operation environment, ticketing-tools like Remedy, ServiceNow and exposure to ITIL processes in context of service operations is a plus
• Zscaler Certification

Responsibilities

• Form an integral part of 24*7 rota to provide security in-life support
• Be a Subject Matter Expert for technology & customer infrastructure network
• Triage, Review, and implement security specific changes in line with Customer security policies and change control processes.
• Identifying areas of SIP for key clients and reducing incidents
• Review code upgrade and test implement before rolling on to production
• Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
• To provide reactive incident support via Service Now , attending customer troubleshooting calls, providing detailed analysis and fixing issues within contractual obligation and SLA
• Adhere to change and incident management process. Represent on CAB for complex technical issues
• Drive new product launches & technology training
• To ensure that all agreed communication, notification , updates are delivered in timely manner
• Mentoring and supporting collegues with knowledge sharing on issues, technology platform

Skills

Security operations

Change management

Incident response

Vulnerability management

Stakeholder management

ITIL processes

Communication

Education

B.E./B.Tech/MCA

Diploma in related field

Tools

Remedy

ServiceNow

Cisco ISE

Zscaler

Palo Alto

OKTA

CyberArk

Job description

What youll be doing

• Form an integral part of 24*7 rota to provide security in-life support
• Be a Subject Matter Expert for technology & customer infrastructure network
• Triage, Review, and implement security specific changes in line with Customer security policies and change control processes.
• Identifying areas of Service Improvement Program (SIP) for key clients and reducing incidents
• Review code upgrade and test implement before rolling on to production
• Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
• To provide reactive incident support via Service Now , attending customer troubleshooting calls, providing detailed analysis and fixing issues within contractual obligation and SLA
• Adhere to change and incident management process. Represent on CAB for complex technical issues
• Drive new product launches & technology training
• To ensure that all agreed communication, notification , updates are delivered in timely manner
• Mentoring and supporting collegues with knowledge sharing on issues, technology platform

Essential Skills / Experience

Hands-on experience in operation and management of security infrastructure.

5-8 years of experience on following products/technologies

• Knowledge and Hand on experience on Zscaler (ZIA,ZPA,ZDX,ZTB)
• Knowledge and handon experience on Firewalls (ASA, FTD, FMC, Palo Alto Next Gen Firewall)
• Implementation and operation support experience on NAC Solution (Cisco ISE and Aruba CPPM)
• Identity and access managment knowledge on OKTA,CyberArk
• IPS policy management, signature fine tuning.
• Knowledge of device health monitoring tools and systems
• Stakeholder management and ability to work under pressure
• Effective oral and written communication

Experience Required

• Experience of working in a global security operation environment, ticketing-tools like remedy, Service Now and exposure to ITIL processes in context of service operations is a plus
• Zscaler Certification
• CCSP//PCNSE/NSE4 preffered
• Professional Qualification such as B.E./B.Tech/MCA
• Diploma in a relevant field is Acceptable