Security Operations Manager

Ekta Group Of Company; New Delhi; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Ekta Group Of Company is seeking a Security Operations Manager to oversee security deployments across a wide regional footprint in India. The role emphasizes operational excellence, client satisfaction, and leading large distributed teams.

Candidates should bring 7-10 years in security with at least 3 years in leadership, familiarity with PSARA and labour compliances, and strong MS Office skills. Travel and client visits are expected as part of the role.

Qualifications

• 7-10 years in security industry with at least 3 years in managerial role
• Familiarity with PSARA Act, ESI, PF, and other labour compliances
• Strong client management and conflict-resolution skills
• Proficiency in MS Office; experience with workforce management software is a plus

Responsibilities

• Manage all security operations across 50-200+ client sites in the region
• Drive manpower planning, deployment, and retention
• Conduct regular client visits and QA audits
• Handle escalations, incidents, and crisis management
• Collaborate with HR and training teams for workforce development
• Monitor compliance with PSARA, labour laws, and client SLAs
• Prepare monthly performance reports and MIS for senior management

Skills

Client management

Conflict resolution

MS Office

Workforce management software

Education

Graduate in any discipline

MBA/PG in Security Management

Tools

Workforce management software

Job description

Vacancies: 10 Vacancies

Job Description

The Security Operations Manager will oversee all security deployments within an assigned region, ensuring service quality, client satisfaction, and team efficiency. This role requires strong operational expertise and the ability to manage large, distributed teams.

Key Responsibilities

• Manage all security operations across 50-200+ client sites in the region
• Drive manpower planning, deployment, and retention
• Conduct regular client visits and QA audits
• Handle escalations, incidents, and crisis management
• Collaborate with HR and training teams for workforce development
• Monitor compliance with PSARA, labour laws, and client SLAs
• Prepare monthly performance reports and MIS for senior management

Requirements & Qualifications

• Graduate in any discipline; MBA/PG in Security Management preferred
• 7-10 years in security industry with at least 3 years in managerial role
• Familiarity with PSARA Act, ESI, PF, and other labour compliances
• Strong client management and conflict-resolution skills
• Proficiency in MS Office; experience with workforce management software is a plus

Valid driving license and willingness to travel extensively

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.