SDET Engineer 2

Providence India; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Providence India is looking for a skilled ServiceNow QA Engineer with 3-5 years of experience in automated testing, specifically with the Automated Test Framework (ATF). The ideal candidate will work closely with development teams and ensure high-quality releases across enterprise workflows.

Key responsibilities include designing and executing test cases, validating ServiceNow implementations, and participating in Agile ceremonies. A Bachelor’s degree in Computer Science or a related field is required. Strong analytical skills and familiarity with ITAM, HRSD, and HCLS workflows are essential.

Qualifications

• 3–5 years of experience in ServiceNow QA/testing.
• Strong hands-on experience with ServiceNow ATF.
• Experience in manual and automation testing within ServiceNow platform.

Responsibilities

• Design and execute manual and automated test cases for ServiceNow.
• Build and maintain automated test suites using ServiceNow ATF.
• Collaborate with teams to understand requirements and acceptance criteria.

Skills

ServiceNow QA/testing

ServiceNow ATF

ITAM knowledge

HRSD knowledge

HCLS workflows

JavaScript

Agile methodologies

Analytical skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Defect management tools

Selenium

Job description

ServiceNow QA Engineer (ATF – ITAM, HRSD & HCLS)

Experience: 3–5 Years

Location: Hyderabad

Employment Type: Full-Time

Job Summary

We are seeking a skilled and detail-oriented ServiceNow QA Engineer with strong expertise in Automated Test Framework (ATF) and experience in ITAM, HRSD, and HCLS modules. The ideal candidate should possess hands‑on experience in manual and automated testing within the ServiceNow platform and be capable of ensuring high‑quality releases across enterprise workflows and integrations. The candidate will work closely with development teams, business analysts, product owners, and stakeholders to validate ServiceNow implementations and enhancements in Agile environments.

Key Responsibilities

• Design, develop, and execute manual and automated test cases for ServiceNow applications.
• Build and maintain automated test suites using ServiceNow ATF.
• Perform functional, regression, integration, smoke, and UAT testing.
• Validate ServiceNow implementations and enhancements related to:
  • ITAM – Asset Management, HAM/SAM, CMDB
  • HRSD – HR Case Management, Employee Center, Lifecycle Events
  • HCLS – Healthcare & Life Sciences workflows/applications
• Validate workflows, catalog items, business rules, client scripts, UI policies, and integrations.
• Collaborate with developers and business teams to understand requirements and acceptance criteria.
• Identify, track, and verify defects using defect management tools.
• Participate in Agile ceremonies including sprint planning, stand‑ups, and retrospectives.
• Support release testing, upgrade validation, and post‑production sanity testing.
• Prepare QA documentation, test reports, and execution summaries.
• Ensure data accuracy and platform stability across releases.

Required Skills

Mandatory Skills

• 3–5 years of experience in ServiceNow QA/testing.
• Strong hands‑on experience with ServiceNow ATF (Automated Test Framework).
• Good understanding of ITAM, HRSD, and HCLS / Healthcare domain workflows.
• Experience in manual and automation testing within ServiceNow platform.
• Knowledge of SDLC/STLC and Agile methodologies.
• Familiarity with ServiceNow forms, workflows, service catalog, integrations, and reporting.
• Basic knowledge of JavaScript in ServiceNow environment.
• Strong analytical and troubleshooting skills.

Preferred Skills

• ServiceNow CSA certification preferred.
• CIS certifications in ITAM or HRSD are an added advantage.
• Experience in API and integration testing.
• Exposure to Selenium or other automation tools is a plus.
• Knowledge of healthcare compliance standards is beneficial.

Educational Qualification

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

Soft Skills

• Excellent communication and collaboration skills.
• Strong problem‑solving attitude.
• Ability to work independently and within cross‑functional teams.
• Attention to detail with quality‑focused mindset.