Scrum Master

Worldline; Pune District; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

Worldline is seeking a skilled Scrum Master to drive agile delivery across cross-country squads in the Netherlands and India. You will coach teams, facilitate ceremonies, and foster self-organization while aligning with DevOps practices.

Strong communication and multi-site collaboration are essential as you contribute to continuous improvement and high-quality releases. You will lead two squads, partner with Product Owners, and help scale agile ways of working in a payments-focused environment.

Qualifications

• Bachelor’s degree in Computer science/engineering or related field.
• 1–3 years of Scrum Master experience; total IT experience 8–10 years.
• PSM I or CSM certification is a plus.
• Experience with SAFe, LeSS or Spotify model is preferred.
• Ability to lead and facilitate Scrum ceremonies and drive self-organization.
• Passion for Agility and DevOps beyond frameworks.
• Proactive, autonomous working style with focus on improvement.
• Strong interpersonal and open-minded collaboration.
• Fluent English; comfortable in a multi-site, multi-technology environment.
• Experience with Agile & DevOps practices; payments domain exposure is advantageous.
• Willing to manage two squads; WL Front Office knowledge is a plus.
• Contribute to organizational initiatives beyond regular work.

Responsibilities

• Serve as a servant leader and coach for cross-country squads in the Netherlands and India.
• Facilitate and coordinate Agile Scrum ceremonies for multiple squads.
• Support teams to thrive in a self-organized, agile environment.
• Drive collaboration and ensure high-quality, consistent delivery.
• Identify and remove obstacles to improve squad progress.
• Collaborate with developers and testers for seamless integration and deployment.
• Document squad decisions and processes for transparency.
• Generate Velocity charts and promote AI/automation usage.
• Work with Product Owners to manage product backlog and plan sprints.
• Leverage DevOps practices to optimize workflows.
• Publish summary of incidents to project stakeholders and prioritize issues.

Skills

Scrum Master experience

Scaled Agile SAFe/LeSS/Spotify

Facilitation of ceremonies

Agile & DevOps practices

English proficiency

Cross-country coordination

Self-organized teams

Two squads leadership

Proactive autonomous work style

Interpersonal skills

Education

Bachelor’s degree in Computer science/engineering

PSM1/CSM certification

Job description

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

At Worldline, our technology addresses the persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilledScrum master who will produce scalable software solutions in the Payments Domain. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

Who are we looking for

We are searching for big thinkers who can drive positive change and embrace Worldline’s culture of innovation. Ideally, you:

• Have a Bachelor’s degree in Computer science/engineering
• Have at least 1 to 3 years of recent experience as a dedicated Scrum Master. 8-10 yrs overall IT exp.
• Certified Professional Scrum Master (PSM1)/CSM or a similar qualification is considered a plus.
• Have experience on working with a Scaled Agile framework such as SAFe, LeSS or Scaled Scum or with Spotify model way of working.
• Ability to lead and facilitate Scrum ceremonies. Not just facilitating, but to make team self-organized. Taken 360 degree feedback from relevant stakeholders/sponsors.
• Are passionate about Agility and DevOps, beyond frameworks and processes.
• Have a proactive and autonomous working style, with a strong focus on continuous improvement.
• Bring an open-minded personality, teaming with outstanding interpersonal skills.
• Are proficient in English and skilled at working in a multi-site, multi-technology environment.
• Have experience with Agile & DevOps tools and practices, and understanding of the payments industry is advantageous.
• Have growth mindset and willing to manage two squads/teams.WL Front Office (FO) functional knowledge is nice to have, but not mandatory.
• Contributor's (be volunteers) to organization level initiatives in addition to regular work.

What will your job look like

• Serve as a servant leader and coach for cross-country squads located in the Netherlands and India, focused on Agile and DevOps practices.
• Facilitate and coordinate Agile Scrum ceremonies for multiple squads, including daily stand-ups, sprint planning, reviews, and retrospectives.
• Support and coach the teams to thrive in a self-organized and agile environment.
• Drive collaboration between squad members, enabling them to deliver high-quality solutions consistently.
• Identify and tackle obstacles hindering squads progress, ensuring the squads meet objectives efficiently.
• Collaborate with developers and testers for seamless integration and deployment of new features.
• Document squad decisions and processes, ensuring transparency and adherence.
• Generate Velocity charts and encourage dev teams on leveraging AI and automation to fullest.
• Work closely with Product Owners in managing product backlog and planning sprints efficiently.
• Leverage your expertise in DevOps practices to optimize development and operational workflows.
• Publish summary of Incidents to the Project team (Area or Chapter leads) and ensure Incidents are given priority.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.