Business Head

Go school; Pune District; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

GoSchool seeks a Head of Business to steer overall operations and growth, spanning admissions, HR, finance, and administration. The role blends strategic leadership with hands-on execution to drive efficiency and scale the organization.

The incumbent will coordinate across academics, sales, marketing, vendors, parents, and management to ensure smooth functioning and high standards in learning delivery.

Qualifications

• Bachelor's degree or higher in business/management or related field.
• MBA/PGDM preferred for senior leadership.
• Experience managing multiple functions in education or related sector.

Responsibilities

• Lead day-to-day operations across GoSchool to ensure alignment with objectives.
• Drive business growth, revenue targets, and operational scalability.
• Oversee budgeting, cash-flow, fee collections, and vendor payments.
• Manage HR processes including recruitment, onboarding, and performance management.
• Lead marketing, admissions, and sales initiatives to optimize enrollment.
• Coordinate with academics, administration, and finance for seamless operations.
• Manage vendor relationships and external partnerships to support business goals.
• Engage with stakeholders to ensure high-quality learning and student experience.
• Monitor KPIs and implement corrective actions to improve profitability and efficiency.

Skills

Strategic planning

Operational leadership

Sales & admissions

Financial management

People management

Vendor management

Data-driven decisions

Education

Bachelor's degree in Business Admin. / Management

MBA/PGDM preferred

Experience in education management

Job description

Position: Head of Business GoSchool

The Head of Business will be responsible for leading and managing the overall business and operational functions of GoSchool. The role requires a combination of strategic leadership and hands-on execution, with a strong focus on business growth, operational excellence, financial discipline, people management, admissions, and ensuring high standards across academic and support functions.

The incumbent will act as a central point of coordination across academics, administration, sales, marketing, HR, finance, vendors, parents, and management to ensure smooth and efficient functioning of the organization.

Key Responsibilities

1. Business & Operations Management

• Lead and oversee the complete day-to-day business operations of GoSchool.
• Ensure all departments and functions work cohesively towards organizational objectives.
• Establish and improve processes, systems, and operational frameworks to enhance efficiency and accountability.
• Identify operational gaps and implement corrective and preventive measures.
• Monitor overall performance and ensure operational scalability in line with business growth.
• Ensure smooth coordination between academic, administrative, sales, and support functions.

2. Business Growth & Revenue

• Develop and implement strategies to drive business growth and revenue generation.
• Set and monitor business, admissions, and revenue targets.
• Identify new business opportunities and areas for expansion.
• Track key business performance indicators and provide regular updates to management.
• Drive initiatives focused on improving profitability, productivity, and operational efficiency.

3. Financial Management

• Oversee budgeting, financial planning, and cash-flow management in coordination with the finance team.
• Monitor fee collections, outstanding receivables, vendor payments, and operational expenses.
• Ensure financial discipline across departments.
• Identify opportunities for cost optimization without compromising quality.
• Provide management with relevant financial and operational insights for decision-making.

4. Human Resources & People Management

• Manage the employee lifecycle in coordination with the central HR team, including recruitment, onboarding, role structuring, performance monitoring, and retention.
• Ensure employees have clear roles, responsibilities, KPIs, and performance expectations.
• Monitor team productivity and performance.
• Address employee concerns and support the development of a positive and productive work environment.
• Drive employee engagement, accountability, and retention.
• Identify manpower requirements and coordinate recruitment with HR.

5. Marketing, Sales & Admissions

• Lead the marketing, sales, and admissions functions with a strong focus on enrollment and revenue growth.
• Develop and execute marketing and admissions strategies.
• Oversee lead generation, lead management, follow-ups, conversions, and enrollment.
• Monitor the admissions funnel and identify opportunities to improve conversion rates.
• Ensure effective communication and engagement with prospective parents/students.
• Set admissions targets and monitor individual and team performance against targets.
• Work closely with marketing teams to evaluate campaign effectiveness and ROI.

6. Academic Operations

• Coordinate closely with the academic team to ensure smooth academic operations.
• Oversee class schedules, teacher allocation, student batches, and operational requirements.
• Ensure timely resolution of operational issues affecting academic delivery.
• Monitor processes to ensure a consistent and high-quality learning experience.
• Facilitate coordination between academic and administrative teams.

7. Vendor & Partner Management

• Manage relationships with vendors, service providers, consultants, and external partners.
• Oversee vendor onboarding, negotiations, contracts, service quality, and performance.
• Ensure timely resolution of vendor-related issues.
• Monitor vendor costs and service standards.
• Maintain strong external partnerships that support business and operational requirements.

8. Stakeholder Management

• Act as a key point of contact between management, employees, teachers, parents, students, vendors, and external stakeholders.
• Ensure clear, timely, and transparent communication across stakeholders.
• Address concerns and resolve operational issues effectively.
• Build and maintain strong stakeholder relationships.
• Represent GoSchool professionally in external interactions.

9. Performance Monitoring & Reporting

• Develop and monitor operational and business KPIs.
• Prepare regular business performance reports for management.
• Track admissions, revenue, collections, expenses, employee performance, and operational metrics.
• Identify trends, risks, and opportunities and recommend appropriate actions.
• Ensure timely implementation of management decisions and strategic initiatives.

Key Performance Indicators (KPIs)

• Admissions and enrollment growth
• Revenue and profitability
• Lead-to-admission conversion rate
• Fee collection and receivables
• Operational efficiency and cost optimization
• Employee productivity and retention
• Academic operational effectiveness
• Vendor performance and cost management
• Parent/student satisfaction
• Achievement of business and departmental targets

Required Qualifications

• Bachelor's degree in Business Administration, Management, Education, or a related field.
• MBA/PGDM or equivalent qualification preferred.
• Strong experience in business operations, education management, school operations, or a related sector.

Experience

• 812 years of relevant experience, preferably with experience in managing business operations in the education sector.
• Experience managing multiple functions such as operations, sales, admissions, HR, finance, and administration will be preferred.
• Proven experience in driving revenue, admissions, team performance, and operational efficiency.

Key Skills & Competencies

• Business and strategic thinking
• Strong operational management skills
• Leadership and team management
• Sales and admissions management
• Financial and commercial acumen
• Problem-solving and decision-making
• Stakeholder management
• Communication and negotiation skills
• Process improvement and execution
• Data-driven performance management
• Vendor and partnership management
• Ability to work in a fast-paced and growth-oriented environment

Role Expectations

The Head of Business is expected to function as the overall business and operational leader for GoSchool, ensuring integration across business, academic, people, financial, and administrative functions. The role requires strong ownership, accountability, execution capability, and the ability to translate organizational objectives into measurable business outcomes.