Walk-in | School Manager

K12 Techno Services; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

K12 Techno Services in Chennai is seeking an experienced administrator to oversee admissions, branch operations, and marketing activities across our school network.

You will lead parent engagement, manage staff and vendors, and drive enrollment through events and collaborations. The role requires strong leadership, data-driven decision making, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor’s degree in education, management, or related field.
• 5-7 years in school operations/admissions/education management.
• Strong leadership and communication abilities.
• Experience in marketing and events planning for education institutions is a plus.
• Data-driven, with ability to analyze metrics and optimize performance.
• Ability to multitask and manage a diverse team.

Responsibilities

• Admissions Management: drive admissions through lead management and parent engagement; monitor PRM performance and lead assignment; conduct parent counselling via online, walk-ins, and phone.
• Branch Operations: ensure day-to-day operations; manage fee collections, transport, and campus maintenance; oversee vendor payments and records.
• Marketing & Events: plan and execute marketing initiatives; coordinate branch events, field activities, preschool tie-ups and collaborations; track campaign outcomes.
• Parent & Stakeholder Management: build relationships with parents; serve as point of contact for trustees and stakeholders; resolve issues from complaint registers.
• Staff Management: track staff strength, attendance, performance; coordinate recruitment and HR processes.
• Finance & Compliance: monitor collections and petty cash; track vendor payments and expenses; ensure policy adherence and statutory compliance.
• Campus & Transport Management: oversee campus maintenance; manage transport operations with route mapping and driver compliance.

Skills

Leadership

Organizational skills

Communication skills

Marketing planning

Education management

Multitasking

Education

Bachelor’s degree in Education/Management

Tools

MS Office

Job description

Role & responsibilities

Admissions Management

• Drive admissions through effective lead management and parent engagement.
• Monitor PRM performance, ensure timely follow-ups, and manage lead assignment.
• Conduct parent counselling via online, walk-ins, and phone to convert leads into admissions.
• Analyze admissions data to track performance and recommend improvement strategies.

3. Branch Operations

• Ensure smooth day-to-day operations of the school branch.
• Manage fee collections, transport operations, and campus maintenance.
• Oversee vendor management and ensure timely payments.
• Maintain inventories, records, and operational data for reporting and decision-making.
• Handle non-academic grievances of parents and staff effectively.

2. Marketing & Events

• Plan and execute marketing initiatives including:
• Branch & RWA events
• Field marketing activities
• Pre-school tie-ups and other collaborations to drive leads
• Coordinate with internal and external stakeholders to maximize event reach and conversion.
• Ensure all marketing campaigns are well-planned, executed, and tracked for outcomes.

4. Parent & Stakeholder Management

• Build and maintain strong relationships with parents to enhance satisfaction.
• Serve as the point of contact for Trustees and other stakeholders.
• Resolve issues highlighted in complaint registers and follow up to closure.

5. Staff Management

• Track staff strength, attendance, and performance.
• Facilitate recruitment and induction of school administrative staff.
• Coordinate with HR on recruitment, attendance, salary processing, and staff grievances.

6. Finance & Compliance

• Monitor collections and petty cash; ensure proper documentation.
• Track and manage vendor payments and operational expenses.
• Ensure adherence to school policies and statutory compliance.

7. Campus & Transport Management

• Ensure overall school maintenance, including playgrounds, courts, and facilities.
• Oversee transport operations, route mapping, GPRS tracking, and driver compliance (breath analyses, maintenance).

Qualifications & Skills

• Bachelors degree; Management, Education, or related field preferred.
• 35 years of experience in school operations, admissions, or education management.
• Strong leadership, organizational, and communication skills.
• Experience in marketing and events planning for education institutions is a plus.
• Data-driven, with ability to analyze metrics and optimize performance.
• Ability to multitask, prioritize, and manage a diverse team.

Key Attributes

• Result-oriented, proactive, and accountable.
• Strong problem-solving and decision-making skills.
• Passion for education and student development.
• Ability to work in a fast-paced, target-driven environment.