SCCM / Intune Infrastructure Architect

Shashwath Solution; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Shashwath Solution seeks a skilled Systems Engineer to manage SCCM/Intune deployments, MBAM, and O365 app distribution. You will work on design, deployment, and troubleshooting for large SCCM environments, collaborating with a global engineering team to deliver reliable software distribution and OS management.

Strong communication and ITIL-aligned processes are essential. You will also contribute to knowledge sharing, training, and documentation, ensuring security and business continuity in

Qualifications

• Strong knowledge of SWD products with SCCM 1611/1706/1806/2107 or latest CB.
• Experience in Microsoft Intune (MDM) cloud solutions and MBAM usage.
• Experience with Office 365 Apps deployment via SCCM/Intune.
• Good knowledge of Intune and Co-Management; able to relay ideas clearly.
• Work independently in a global engineering team and provide excellent customer service.
• Develop training content, mentor new hires, and contribute to team knowledge.

Responsibilities

• Expert troubleshooting on SCCM/Intune based software distribution and OS deployments.
• Design, deploy, and manage medium to large SCCM environments across sites.
• Coordinate incident management, change management, and problem management.
• Create high-level architecture solutions for SCCM environments and integration with third-party tools.
• Develop ITIL compliant processes, write ITSM docs, and maintain security controls.

Skills

SCCM Expert

Intune MDM

MBAM Experience

O365 Deployments

Co-Management

Windows Server

Scripting Basics

AD Group Management

Incident Management

SQL Queries

ITIL Processes

Tools

SCUP

IVANTI

Job description

• Should be having Strong knowledge of SWD products especially SCCM 1611/1706/1806/2107 or any latest CB
• Should be having strong experience in Microsoft Intune (MDM) cloud solutions.
• Experience in using Microsoft BitLocker Administration and Monitoring (MBAM)
• Experience with: Office 365 Apps for Enterprise deployments via SCCM and/or Intune
• Good knowledge of Intune and Co-Management
• Ability to relay technical knowledge to both technical and non-technical people, written and verbally.
• Must possess the ability to work independently with minimal management supervision and as part of a global team of engineers
• Demonstrated aptitude for providing exceptional customer service
• Enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
• Apply technology to improve existing products and systems at customers and for internal use
• Excellent technical, communication and presentation skills.
• Good knowledge of Windows Server OS and the latest Client OS available in the market
• Basic knowledge of Packaging Process and Scripting.

More specific to an organization:

• Expert level troubleshooting and need to work on any one of the Software Distribution tools (1611/1706/1806/2107 /CB /Intune.)
• Excellent Knowledge of Windows OS and upgrade
• Ability to create SQL queries based on the requirement
• Proven knowledge of incident management, handling customer escalations and ability to handle complex issues on Release, OSD and Infrastructure.
• Flexible to work on a 24X7 basis, Ability to write the process / ITSM Documents and KBs,
• Good knowledge of AD and different AD groups, infrastructure knowledge on the SWD tool.
• Ability to work on Package Distribution, Patch management and release management troubleshooting
• Effectively handle all the ITIL Process Especially Escalated Incident Management/Change Management and Problem Management
• Develop, standardize and implement Microsoft SCCM solutions
• Designing and Deploying medium to large scale SCCM environments (Single to multi-tier sites)
• Must be having knowledge on preparing high-level architecture solution for SCCM environment.
• Interacts with the Chief engineer to gain an understanding of the business environment, technical context and organizational strategic direction
• Perform product assessments and make a recommendation
• Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations
• Understands and uses the appropriate tools to analyze, identify and resolve business and/or technical problems. Establishes and maintains security, integrity and business continuity controls and documents
• Provide integrated solutions using the existing System Center Configuration Manager (SCCM) with 3rd party products SCUP, IVANTI