Sccm Consultant

HCL Technologies Limited; Nagpur District; On-site; INR 900,000 - 1,300,000; Part time

Job summary

HCL Technologies Limited in Nagpur is hiring a Senior SCCM Administrator (MECM) to manage day‑to‑day SCCM operations, patching, OSD, and software deployment. You will ensure service stability, monitor client health, and drive improvements within a ScaleTech delivery model.

The role requires 5–8+ years in endpoint management, strong troubleshooting skills, and ITIL/Microsoft certifications. Collaboration with cross‑functional teams and adherence to SLAs are essential for success in this

Qualifications

• 5–8+ years of experience in Endpoint Management / SCCM administration.
• Experience in enterprise IT operations or managed services.
• ITIL Foundation and Microsoft certifications preferred.

Responsibilities

• Administer SCCM/MECM infrastructure including site systems and client settings.
• Monitor SCCM health, compliance, and service availability.
• Manage software updates, patch cycles, and reporting.
• Lead incident, problem & change management activities for SCCM.
• Document SOPs, runbooks, and governance with compliance requirements.

Skills

SCCM / MECM administration

Patch management

Application deployment

OS deployment (OSD)

Windows OS, Active Directory, GPOs

Intune exposure

Education

ITIL Foundation

Microsoft Certifications

Tools

Intune

Co-Management

Job description

Dear Candidate,

We are hiring for SCCM / MECM role at HCL Technologies, Nagpur.

GRADE/ ROLE/ SALARY As per relevant experience and last drawn CTC. To be discussed during interview.

Job Description

Role Overview

The Senior Administrator – MS SCCM (MECM) role within ScaleTech is responsible for day-to-day administration, stability, and operational excellence of the Microsoft System Center Configuration Manager platform across enterprise environments. The role focuses on ensuring reliable endpoint management services, proactive monitoring, incident resolution, and adherence to SLA/KPI commitments under the Leveraged Services Model (LSM).

Key Responsibilities

1. SCCM Operations & Platform Management

• Perform day-to-day administration of SCCM/MECM infrastructure including site systems, boundaries, and client settings.
• Monitor SCCM health, client compliance, and service availability.
• Manage software updates, patching cycles, and compliance reporting.
• Ensure stability of OSD, application deployment, and inventory services.

2. Incident, Problem & Change Management

• Provide L2/L3 support for SCCM-related incidents and service requests.
• Perform root cause analysis for recurring issues and implement preventive actions.
• Support change activities including upgrades, feature enablement, and platform enhancements.
• Coordinate with Track Leads and architects during major incidents.

3. Application Packaging & Patch Management

• Create, test, and deploy applications and packages using SCCM best practices.
• Manage application lifecycle including updates, supersedence, and retirements.
• Support OS deployment task sequences and image maintenance.
• Troubleshoot deployment failures and remediation issues.

4. Documentation, Governance & Compliance

• Maintain SOPs, runbooks, and operational documentation.
• Ensure adherence to security, audit, and compliance requirements.
• Participate in service reviews and internal audits.
• Follow standardized ScaleTech delivery and governance models.

5. Collaboration & Continuous Improvement

• Work closely with Track Leads, service managers, and cross-technology teams.
• Identify opportunities for automation and operational improvement.
• Support onboarding, KT, and transition activities for new services or accounts.

Required Skills & Experience

Technical Skills:

• Strong hands-on experience with Microsoft SCCM / MECM administration.
• Expertise in patch management, application deployment, and OSD.
• Good understanding of Windows OS, Active Directory, GPOs, and networking basics.
• Exposure to Intune / Co-Management is an added advantage.

Professional Skills:

• Strong troubleshooting and analytical skills.
• Experience working in SLA-driven enterprise environments.
• Effective communication and documentation skills.

Experience & Qualification

• 5–8+ years of experience in Endpoint Management / SCCM administration.
• Prior experience in enterprise IT operations or managed services preferred.
• ITIL Foundation and Microsoft certifications preferred.