SCCM Analyst

Mattel, Inc.; Nizamabad District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Mattel, Inc. seeks a SCCM Analyst to manage and optimize SCCM deployments, patches, and inventory from an on-site base in Nizamabad. You will monitor performance, document configurations, and support endpoint security while coordinating with IT stakeholders.

The role requires 5–7 years of SCCM/endpoint experience, hands-on knowledge of Intune and AD, and strong problem-solving and communication skills to improve IT services.

Qualifications

• Strong analytical skills to interpret data, optimize SCCM configurations and guide decisions.
• 5-7 years of experience in core SCCM administration and endpoint management.
• IT knowledge covering SCCM, Windows OS, endpoint management, and basic networking.
• Troubleshooting skills to diagnose and resolve deployment, patching and client issues.
• Clear communication to collaborate with cross-functional IT teams and document procedures.
• Experience with Microsoft Intune, Active Directory and ITIL-like service practices is a plus.
• Relevant certifications (e.g., MECM/Endpoint tools) and prior SCCM or endpoint roles are preferred.

Responsibilities

• Manage and maintain SCCM environments, including software deployment and patch management.
• Create and test deployment packages; maintain deployment documentation.
• Monitor system performance, troubleshoot issues, and provide user support.
• Collaborate with IT teams on configuration, compliance standards and updates.
• Communicate with stakeholders to capture requirements and drive service improvements.

Skills

Analytical Skills

Communication Skills

Troubleshooting Skills

Endpoint Management

Security-focused Mindset

Decision-making support

Tools

SCCM

Microsoft Intune

Active Directory

Job description

Company Description

Mattel, Inc. is a leading global play and family entertainment company, known for its iconic portfolio of brands including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, and Polly Pocket. The company creates toys, content, consumer products, and digital and live experiences that authentically reflect how children and families see and imagine the world. Mattel collaborates with major retail and ecommerce partners worldwide to bring its products and experiences to consumers and fans. Since 1945, Mattel has focused on empowering generations to explore the wonder of childhood and reach their full potential. The company is recognized as a Great Place to Work™ and one of Fast Company’s Best Workplaces for Innovators.

Role Description

The SCCM Analyst is a full-time, on-site role based in Nizamabad. This role is responsible for managing and maintaining Microsoft System Center Configuration Manager (SCCM) environments, including software deployment, patch management, and inventory reporting. The SCCM Analyst will monitor system performance, troubleshoot issues, and provide technical support to internal users to ensure endpoint stability and security. Day-to-day tasks include creating and testing deployment packages, maintaining documentation, collaborating with IT teams on configuration and compliance standards, and implementing updates and enhancements. The role involves regular communication with stakeholders to understand requirements, resolve incidents, and support continuous improvement of IT services.

Qualifications

• Candidates should possess strong Analytical Skills to interpret data, optimize SCCM configurations, and support decision-making.
• Candidate need to have 5-7 years of experience in Complete Core Sccm
• Candidates should possess Information Technology skills, including knowledge of SCCM, Windows operating systems, endpoint management, and basic networking concepts.
• Candidates should possess Technical Support and Troubleshooting skills to diagnose, resolve, and document issues related to software deployment, patches, and client performance.
• Candidates should possess effective Communication skills to collaborate with cross-functional teams, document procedures, and provide clear guidance to end users.
• Experience with Microsoft Intune, Active Directory, and ITIL-based service management practices is beneficial.
• Relevant certifications (e.g., Microsoft Endpoint Manager, CompTIA A+/Network+) and prior experience in an SCCM or endpoint management role are preferred.
• Ability to work on-site in Nizamabad, manage multiple priorities, and maintain a detail-oriented, security-focused approach.