SAP S4Hana Service Consultant

Infosys; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Infosys is seeking experienced SAP CRM Service professionals to drive end-to-end service implementations in India. You will engage with customers to diagnose issues, design innovative CRM solutions, and deploy configurations across multiple locations including Bengaluru.

The role emphasizes hands-on configuration, testing, deployment, and end-user training content, with a focus on quality and client delight in a dynamic consulting environment.

Qualifications

• Minimum 5+ years of SAP CRM Service experience with 5 full lifecycle implementations.
• Strong understanding of SAP Best Practices and experience implementing them based on customer needs.
• Hands-on experience in configuration, integration, testing, deployment, and documentation.

Responsibilities

• Diagnose customer issues and design innovative solutions as part of Infosys consulting team.
• Develop proposals and contribute to solution design based on areas of expertise.
• Plan configuration activities, configure products, and conduct pilots to address requirements.
• Lead small projects and contribute to organizational initiatives with a focus on high-value solutions.

Skills

SAP CRM Service

S/4HANA Service

CRM WebUI Enhancements

BADI/BAPI/IDoc

Configuration & Testing & Deployment

Documentation & Training Content

Debugging & Production Support

Solution Design

Tools

BADI

BAPI

IDoc

Job description

• 5+ years of experience in SAP CRM Service with at least 5 full lifecycle implementations.
• Minimum one SAP S4HANA Service implementation preferred.
• Strong understanding of SAP Best Practices and experience implementing them based on customer needs.
• Hands-on experience in configuration, integration, testing, deployment, and documentation.
• Proficiency in CRM WebUI enhancements and technical components such as BADI, BAPI, IDoc.
• Ability to create and maintain functional & technical specifications, configuration documents, and end user training content.
• Strong debugging, issue analysis, and production support skills.
• Advanced knowledge of CRM WebUI enhancements, BADI/BAPI/IDoc handling.
• Strong debugging and custom development understanding.

• 5+ years of experience in SAP CRM Service with at least 5 full lifecycle implementations.
• Minimum one SAP S4HANA Service implementation preferred.
• Strong understanding of SAP Best Practices and experience implementing them based on customer needs.
• Hands-on experience in configuration, integration, testing, deployment, and documentation.
• Proficiency in CRM WebUI enhancements and technical components such as BADI, BAPI, IDoc.
• Ability to create and maintain functional & technical specifications, configuration documents, and end user training content.
• Strong debugging, issue analysis, and production support skills.
• Advanced knowledge of CRM WebUI enhancements, BADI/BAPI/IDoc handling.
• Strong debugging and custom development understanding.

A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Hubli, Vizag. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.