SAP - RAR - Manager - Chennai

PwC; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

PwC Acceleration Center India seeks a SAP - RAR - Manager to lead CRM implementations and cross-functional delivery. You will analyze client needs, implement CRM solutions, and mentor junior staff while ensuring project success.

As a Manager, you will oversee teams, coordinate with clients, and drive integration of SAP CRM with related modules to deliver value. This role emphasizes leadership, integrity, and client-focused delivery.

Qualifications

• Bachelor’s degree required.
• 8+ years of experience.
• Proficiency in English (oral and written) required.

Responsibilities

• Leading SAP CRM implementation and integration to optimize client processes.
• Analyzing requirements and designing tailored CRM solutions to enhance satisfaction.
• Managing end-to-end SAP RAR module implementations, including data migration and configuration with SAP SD and BRIM modules.
• Developing and executing testing plans and scripts to validate system functionality.
• Configuring Revenue Accounting Item (RAI) Class and interfaces.
• Mentoring junior staff and delegating tasks to achieve project deliverables.
• Providing training and support to clients for seamless adoption of SAP CRM applications.

Skills

English proficiency

Education

Bachelor's degree

Tools

SAP CRM

SAP RAR

SAP SD

BRIM

Job description

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a SAP - RAR - Manager, you will play a pivotal role in helping clients optimize their operational efficiency through specialized consulting services. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members’ unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

In this role at PwC Acceleration Center India, you will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyze client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilization of SAP CRM applications. Working within our Technology Consulting practice, you will enable clients to optimize customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Responsibilities

• Leading the implementation and integration of SAP Customer Relationship Management (CRM) applications to optimize client processes
• Analyzing client requirements and designing tailored CRM solutions to enhance customer satisfaction and achieve strategic objectives
• Managing end-to-end SAP RAR module implementations, including data migration and configuration with SAP SD and BRIM modules
• Developing and executing testing plans and scripts to validate system functionality and performance
• Configuring revenue accounting engines and setting up Revenue Accounting Item (RAI) classes and interfaces
• Collaborating with clients to gather requirements, blueprint designs, and conduct functional testing for user acceptance
• Providing training and support to clients for seamless adoption and utilization of SAP CRM applications
• Utilizing analytical thinking to extract insights from industry trends and apply them to client solutions
• Reviewing work for quality and accuracy, confirming alignment with client needs and project goals
• Mentoring junior staff and delegating tasks to provide growth opportunities and achieve project deliverables

What You Must Have

• At least a Bachelor’s degree
• At least 8 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• At least one of the following: One or more SAP certifications in SAP Customer or S/4HANA customer‑facing solutions, including Sales, Service, Commerce, or Customer Data platforms
• Demonstrating expertise in SAP RAR module implementation and data migration
• Integrating SAP RAR with SAP SD and BRIM modules
• Configuring Revenue Accounting Item (RAI) Class and interfaces
• Developing and testing comprehensive test plans and scripts