SAP Process Development SME Lead O2C

Castrol; Pune District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Castrol is seeking an experienced O2C and supply chain transformation lead to drive competitiveness across Europe. You will lead a virtual Scrum team, collaborate with Technology and GSC, and shape end-to-end process changes in a fast-paced, high-volume operation.

The role requires 8–12 years in O2C, strong change-management, Agile delivery, and the ability to influence senior stakeholders while embedding HSSE and wellbeing.

Qualifications

• 8–12 years of O2C experience and cross-functional change experience.
• Experience leading virtual teams and influencing senior stakeholders.
• Strong analytical, transformation and integration skills with project management background.

Responsibilities

• Define and drive the O2C Competitiveness plan across Europe.
• Lead a Scrum team with Technology and GSC partners to deliver the plan.
• Manage scope, budget, time and resources for on-time delivery.
• Ensure delivery tracking against plans and continuous improvement.
• Embed Agile change and stakeholder alignment across functions.

Skills

O2C processes

Agile delivery

Virtual team leadership

Project management

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you’re just starting out or ready for your next big move, you’re in the right place to explore an exciting career with Castrol.

Job Description

About the team

Lead and enhance the overall O2C process leveraging competitiveness opportunities within systems innovation and Touchless ambitions. Primary communicator and link between stakeholders and Competitiveness deployment teams. Lead and coordinate improvement opportunities identification within processes and systems in support of business Competitiveness. Define the longer-term improvement opportunities and work with external leaders with vision to define best in class ways of working. As SAP Process Development SME Lead, manage the change impact of “other” projects so that they are aligned with strategic direction

Key tasks

• Accountable to define and drive the O2C Competitiveness plan, in support of Castrol Supply Chain Operations across Europe.
• Create, lead and energise a virtual team (Scrum team) to deliver a dynamic plan liaising with Technology and GSC partnering functions to build complete and full range of expertise.
• Manage the triangle of scope, budget, and time, weighing priorities according to the needs and objectives of Competitiveness agenda also managing resources to ensure on time delivery.
• Provides assurance and tracking of delivery vs FMs and Competitiveness plans.
• Manage the system change requirements in line with defined Castrol cycles to ensure overall achievements are met, exploiting agile release schedules where applicable.
• Support team members to the benefit of the overall project.
• Work through change agents to embed the new ways of working and attitude in GSC / supporting functions.
• Embed HSSE and Wellbeing in all competitiveness activities.
• Ensure robust project design and deployment applied using Agile methodology.
• Has a strong customer centric attitude.
• Network strategy and major decisions to ensure buy-in from stakeholders and clarity of purpose / deliverables for the Scrum team.
• Lead / facilitate O2C workstreams within key projects ensuring alignment to Competitiveness strategy.

Experience required

• Graduate or equivalent with substantial experience in the lubricants, CPG or chemical industry, with the functional and leadership skills and capability needed to manage business transformation.
• The role holder will need 8-12 years of experience and background in O2C with experience of driving sustainable business change cross functionally. This is a role which requires the holder to manage priorities and deadlines, lead virtual teams and influence others during substantial change.
• This role directly supports our European Supply Chain operations and more specifically logistics execution processes across primary and secondary distribution – the role holder will need to demonstrate extensive knowledge of operating in similar complex markets.
• The role holder will be a Subject Matter Expert in Supply Chain related processes in a fast paced high volume complex operation, serving 1000’s of demanding customers each and every day.
• Experienced in Agile Methodology including Sprint based delivery.
• Sound business judgment in handling potentially sensitive issues. Strong analytical, transformation and integration skills with a strong project management background. Strong impact, interpersonal and communication skills with proven capability and/or potential to make a significant contribution to the wider GSC agenda.
• Ability to coach, challenge, and influence effectively collaborating with staff from all disciplines and senior stakeholders. Ability to manage multiple/conflicting priorities with a strong track record of delivery
• Ability to proact and react in an ever changing and ambitious environment driving continuous innovation, customer centricity and attitude change within GSC and key O2C partners

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [e-mail].

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.