SAP KRONOS

LTM; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

LTM is seeking a Kronos Time and Attendance Specialist with 5 to 7 years of experience in configuration support within UKG Dimensions. Responsibilities include troubleshooting technical issues, configuring pay rules, and coordinating with clients to ensure effective solutions.

The ideal candidate will have strong analytical skills and a collaborative approach to working with internal IT teams. This role requires flexible hours to support clients across different time zones.

Qualifications

• 5 to 7 years of experience in Kronos Time and Attendance applications.
• Ability to maintain detailed documentation including functional and technical design documents.
• Experience in troubleshooting data format mismatches and system errors.

Responsibilities

• Troubleshoot and resolve technical issues related to Kronos Time and Attendance applications.
• Configure Kronos elements such as Pay Rules, Work Rules, and Accruals.
• Conduct root cause analysis for incidents.
• Coordinate with clients to understand requirements and provide solutions.
• Prepare and execute unit functional and integration test cases.
• Oversee quality assurance procedures.
• Manage communication with onsite and offshore teams.
• Support GoLive activities with troubleshooting and configuration.
• Document new pay policy changes and interface developments.

Skills

Expertise in configuration support for Kronos Time and Attendance modules

Strong analytical skills

Troubleshooting skills

Proficient in developing training materials

Job description

Provide expert support and configuration for Kronos Time and Attendance modules within UKG Dimensions TampA.

Specialist with 5 to 7 years of experience in Kronos Time and Attendance applications specializing in configuration support and enhancements within the UKG Dimensions TampA skill cluster.

Responsibilities

• Troubleshoot and resolve technical issues related to Kronos Time and Attendance applications including badge and user access problems.
• Configure Kronos elements such as Pay Rules, Work Rules, Accruals, Scheduling, Attendance, and Access Profiles.
• Conduct root cause analysis for incidents and document findings to prevent recurrence.
• Coordinate with clients to understand requirements and provide timely solutions.
• Prepare and execute unit functional and integration test cases based on system requirements.
• Oversee quality assurance procedures to ensure compliance with project standards.
• Manage communication with onsite and offshore teams to meet SLAs and project deadlines.
• Support GoLive activities by providing expert troubleshooting and configuration assistance.
• Document new pay policy changes and interface developments to maintain system accuracy.
• Work flexible hours to support clients across different time zones including EST and IST.

Qualifications

5 to 7 years of experience in Kronos Time and Attendance applications.

Required Skills

• Expertise in configuration support for Kronos Time and Attendance modules.
• Strong analytical skills to translate business workflows into effective system configurations.
• Ability to maintain detailed documentation including functional and technical design documents, test plans, and user manuals.
• Experience in troubleshooting data format mismatches and system errors.
• Proficient in developing and delivering training materials and conducting knowledge sharing sessions for end-users.
• Experience in monitoring system performance and participating in system upgrades and enhancements.
• Ability to work collaboratively with internal IT teams and vendors for issue resolution and continuous improvement.