SAP Integration Techno-Functional Consultant

Visionet Systems Inc.; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Visionet Systems Inc. in Bengaluru seeks an experienced integration specialist to own application-level troubleshooting across SAP, Salesforce, Informatica, Esker, and revenue systems.

This role focuses on end-to-end interface resolution, diagnosing failures across source, middleware, and target systems, and collaborating with vendor teams and internal stakeholders to ensure smooth operations.

Qualifications

• Must have hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.
• Willingness to work IST/EST-aligned support shift and participate in P1 on-call rotation.
• Strong written and verbal communication with business users, service desk, NOC/ProdOps, and vendors.

Responsibilities

• Coordinate end-to-end interface resolution
• Identify source, middleware and target-system failures
• Collaborate with retained infrastructure and vendor teams
• Support approved field, mapping and interface changes
• Maintain interface inventory and runbooks
• Lead cross-tower diagnosis during P1 integration incidents

Skills

SAP interfaces

Informatica tooling

Batch & interface analysis

Finance & order-to-cash

Tools

SAP

Informatica

Esker

Job description

Own application-level integration troubleshooting across SAP, Salesforce, Informatica, Esker and revenue systems.

Must-have skills

• SAP interfaces, iDocs, RFCs and APIs
• Informatica or comparable integration tooling
• Batch and interface-failure analysis
• Finance and order-to-cash process understanding

Key responsibilities

• Coordinate end-to-end interface resolution
• Identify source, middleware and target-system failures
• Work with retained infrastructure and vendor teams
• Support approved field, mapping and interface changes
• Maintain interface inventory and support runbooks

Project-specific requirements

• Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.
• Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
• Strong written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors.
• Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation.
• Experience estimating minor changes, supporting testing and validating production releases.
• Ability to lead cross-tower diagnosis during P1 integration incidents.

Strong capability to separate application remediation from retained infrastructure/platform ownership.