Skill: SAP SD + EDI
Location: PAN India
Experience: SA / M Level (8+ Years)
Immediate joiners only
Job Description: EDI Analyst SAP ECC / Order to Cash
Position Summary
We are seeking an experienced EDI Analyst with 5-10 years of experience supporting electronic data interchange processes and SAP ECC, primarily within the Order to Cash (O2C) business area. The successful candidate will be responsible for monitoring, troubleshooting, and maintaining EDI transactions between the company, customers, logistics providers, and trading partners.
This role requires strong knowledge of EDI integrations, SAP sales and distribution processes, and cross-functional collaboration with business, technical and customer service team.
Key Responsibilities
- Support daily EDI operations within the SAP ECC Order to Cash environment.
- Monitor and troubleshoot inbound and outbound EDI transactions, including failures, delays, and data errors.
- Analyze and resolve issues related to sales orders, order confirmations, deliveries, shipment notifications, invoices, and payment-related transactions.
- Work with SAP ECC SD processes, including customer master data, sales orders, deliveries, billing, pricing, and shipping.
- Support common EDI transactions such as:
- 850 – Purchase Order
- 855 – Purchase Order Acknowledgment
- 856 – Advance Shipping Notice
- 810 – Invoice
- 820 – Remittance Advice
- 997/CONTRL – Functional Acknowledgments
- Investigate IDoc, application, mapping, connectivity, and partner-related errors.
- Monitor SAP IDocs and coordinate issue resolution with SAP functional and technical teams.
- Validate EDI mappings, partner profiles, trading-partner configurations, and transaction requirements.
- Perform root-cause analysis and document corrective actions.
- Coordinate EDI testing and onboarding activities for new customers and trading partners.
- Support changes to existing EDI maps, customer requirements, and business processes.
- Collaborate with Order Management, Customer Service, Supply Chain and Warehouse.
- Create and maintain process documentation, troubleshooting guides, mapping specifications, and support procedures.
- Track incidents and provide timely communication on issues, impact, and resolution status.
- Identify opportunities to improve transaction accuracy, automation, processing time, and overall customer experience.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business, Supply Chain, or a related field, or equivalent experience..
- Hands-on experience with SAP ECC, particularly the Sales and Distribution module.
- Strong understanding of Order to Cash processes, including:
- Sales order creation and confirmation
- Delivery and shipment processing
- Picking and goods issue
- Billing and invoicing
- Experience monitoring and troubleshooting SAP IDocs.
- Experience with SAP transactions such as WE02, WE05, WE19, BD87, WE20, WE21, VA03, VL03N, and VF03.
- Knowledge of EDI standards ANSI X12 and EDIFACT, transaction sets, mappings, acknowledgments, and trading-partner requirements.
- Familiarity with EDI tools, middleware, or integration platforms such as Sterling, Seeburger, Gentran, Cleo, SAP PI/PO, or similar technologies.
- Ability to analyze data using spreadsheets, logs, or comparable troubleshooting tools.
- Strong analytical, problem‑solving, communication, and documentation skills.
- Ability to manage multiple priorities in a production‑support environment.
Preferred Qualifications
- Experience supporting retail, manufacturing, consumer products, distribution, or logistics industries.
- Knowledge of SAP ECC tables and transactions related to SD and EDI.
- Experience with AS2, SFTP, VAN, XML, JSON, X12, or EDIFACT formats.
- Understanding of order management and warehouse integrations.
- Experience with incident‑management and change‑management processes.
- Familiarity with ITIL or Agile methodologies.
- Experience preparing test plans, test scripts, and production‑readiness documentation.
Core Competencies
- EDI monitoring and production support
- SAP ECC SD and IDoc troubleshooting
- Order to Cash process knowledge
- Root‑cause analysis
- Trading‑partner coordination
- Testing and implementation support
- Cross‑functional collaboration
- Process documentation and continuous improvement