SAP CRM Technical Consultant

Careernet; Hyderabad, Chennai District, Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Careernet in Hyderabad is seeking an experienced SAP CRM technical consultant to design and deliver SAP CRM solutions across WebClient UI, BOL/GenIL, and One Order components. You will develop CRM customizations, handle middleware integrations, and support PPF/CRM Actions for process automation.

The role requires 8–12 years of SAP CRM technical experience, deep knowledge of CRM WebClient UI, BOL/GenIL, One Order, and middleware, and strong problem-solving skills for production incidents.

Qualifications

• 8 to 12 years of relevant SAP CRM technical experience.
• Strong hands-on experience in SAP CRM technical development and customization.
• Deep working knowledge of CRM WebClient UI, BOL/GenIL, CRM One Order, and CRM Middleware.
• Experience supporting enterprise CRM integrations and resolving complex technical issues.
• Ability to work on technical design, troubleshooting, and API/integration-related support activities.

Responsibilities

• Design and deliver SAP CRM technical solutions across WebClient UI, BOL/GenIL, and One Order components.
• Develop and support CRM customizations, enhancements, and technical configurations based on business requirements.
• Handle CRM Middleware and integration scenarios with upstream and downstream enterprise systems.
• Configure and support PPF and CRM Actions for business process automation.
• Investigate production issues, perform root-cause analysis, and provide timely technical resolutions.

Skills

SAP CRM

Middleware

CRM Confidence

Education

Bachelor's degree in Engineering, Computer Science, or related discipline

Job description

Key Skills:

SAP CRM, Middleware, Customer Relationship Management (Technical Confidence)

Roles and Responsibilities:

• Design and deliver SAP CRM technical solutions across WebClient UI, BOL/GenIL, and One Order components


• Develop and support CRM customizations, enhancements, and technical configurations based on business requirements


• Handle CRM Middleware and integration scenarios with upstream and downstream enterprise systems


• Configure and support PPF and CRM Actions for business process automation


• Investigate production issues, perform root-cause analysis, and provide timely technical resolutions

Skills Required:

• 8 to 12 years of relevant SAP CRM technical experience


• Strong hands-on experience in SAP CRM technical development and customization


• Deep working knowledge of CRM WebClient UI, BOL/GenIL, CRM One Order, and CRM Middleware


• Experience supporting enterprise CRM integrations and resolving complex technical issues


• Ability to work on technical design, troubleshooting, and API/integration-related support activities

Good to Have:

• Experience with Middleware and broader Customer Relationship Management platforms

Education :

Bachelor's degree in Engineering, Computer Science, or related discipline