Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Evora Group is seeking a seasoned SAP Commerce Cloud AMS lead to act as the technical escalation point, oversee L2/L3 support and development teams, and ensure system stability and performance across SAP Commerce platforms. You will design solutions, drive enhancements, and collaborate with DevOps and functional teams to uphold architectural quality.
The role emphasizes proactive service delivery, problem solving, and ownership mindset in a hybrid work setup based in Bengaluru, with on-site and
Job Description:
Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrows world.
The wisdom,knowledgeand experience of Evora employees at implementing complex workforce management solutions is what sets us apart. We look for the best to hire and to keep. The attractive combination of high-value consulting services with a competitively priced remote development team has proven to be successful in projects worldwide. With a solid growth, currently450+Evoriansare working in offices in India, US, Brazil, Germany,Austriaand Spain.
As a trusted partner for data-driven transformation, we help enterprise customers design, build, and operate modern data platforms, business intelligence solutions, and AI-powered applications across the Microsoft ecosystem. Our team of experienced consultants and engineers delivers end-to-end solutions spanning Microsoft Fabric, Azure Synapse Analytics, Azure Databricks, Power BI, Azure AI Foundry, and Power Platform. With a strong commitment to quality, innovation, and customer proximity, Evora (Connect) combines deep technical expertise with strategic advisory to empower organisations on their digital journey.
Act as technical lead and escalation point for SAP Commerce Cloud AMS
Lead and coordinate L2/L3 support and development teams
Ensure system stability, monitoring, RCA, and SLA adherence
Drive bug fixing, hotfixes, and minor releases
Design and review technical solutions for enhancements
Ensure architectural quality, performance, and SAP best practices
Collaborate with DevOps and functional teams
Support continuous service improvement
6–8+ years in Java-based enterprise applications
Strong hands-on experience with SAP Commerce Cloud (Hybris)
Solid background in AMS / application support
Experience leading technical or support teams
Strong knowledge of Java, Spring, REST APIs, SAP Commerce extensions, impex, order management, Integrations with SAP ERP and third-party systems, Headless / API-first commerce
Experience with Agile / Scrum setups
Strong problem-solving and analytical skills
Clear communicator with ownership mindset
Proactive, service-oriented, and quality-focused
– Collaboration, Commitment, Evolution, Entrepreneurship, Happiness, and Trust
- We value team cooperation and work together in integrated virtual teams to serve our customers. As a company, we are committed to sharing our success with our employees, both in the form of an exceptionally good company culture and through financial participation.
– Our Organization follows hybrid work culture where employees can work twice a week from their respective office space.
– We are proud to be certified and awarded multiple times as one of the best places to work for any individual.
– We have a buddy program included in our hiring process which gives an insight to the new joiner about the team, technology n culture before joining us to connect better.
– Evora provide various platforms for upskilling in the form of sessions and training which helps an individual to enhance his/her skills. Udemy access provided by the company for upskilling.
– Transportation, Lunch provided in the office, flexibility, Internet and mobile reimbursement, different hub locations, Insurance and many more.