SAP C4C Consultant

Infosys; Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Infosys seeks a SAP C4C consultant to drive client success in Bengaluru. You will engage in requirements, configure SAP Sales Cloud and Service Cloud, and help design scalable cloud solutions aligned with client budgets.

Join a global team to deliver value through lifecycle implementations and expert solution demonstrations, with opportunities to lead small projects and advance your consulting career.

Qualifications

• Bachelor’s or equivalent degree with 3+ years of SAP C4C project experience.
• Experience with SAP Sales Cloud and SAP Service Cloud implementations.
• Knowledge of other C4H products from SAP and understanding of S4HANA is a plus.
• Certification in Callidus Cloud is advantageous.

Responsibilities

• Diagnose customer issues and design innovative SAP C4C solutions.
• Own parts of proposal documents and contribute to solution design.
• Plan configuration activities and configure the product per design.
• Conduct product demonstrations and POC workshops.
• Lead small projects and contribute to unit-level initiatives.
• Develop value-creating strategies to help clients grow.
• Understand pricing models and financial processes for projects.
• Interact with clients and manage project teams.

Skills

SAP Sales Cloud

SAP Service Cloud

SAP C4C

S4HANA knowledge

Functional configuration

Education

Bachelors degree or equivalent

Tools

Callidus Cloud

Job description

Qualifications

• Bachelor’s or equivalent degree with 3+ years of experience, including a minimum of 1-year full life-cycle SAP C4C project implementations.
• Strong functional configuration and implementation experience of two or more implementations of SAP Sales Cloud and SAP Service Cloud.
• Experience in other C4H products from SAP including Marketing Cloud, Commerce Cloud Customer Data Cloud and understanding of S4HANA etc., will be an added advantage.
• Certification in Callidus Cloud is added advantage.

A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design.
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines.
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability.
• Good knowledge on software configuration management systems.
• Awareness of latest technologies and industry trends.
• Logical thinking and problem solving skills along with an ability to collaborate.
• Understanding of the financial processes for various types of projects and the various pricing models available.
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions.
• One or two industry domain knowledge.
• Client interfacing skills.
• Project and team management.

Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India including Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Mysore and Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.