SAP Business Analyst

Navsan; India; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A technology solutions company in India is seeking a Business Analyst to bridge business stakeholders with SAP solutions. The role involves gathering and analyzing business requirements, process mapping, and ensuring alignment with SAP S/4HANA capabilities. The ideal candidate has over 5 years of experience in an SAP environment and strong skills in stakeholder facilitation. Key responsibilities also include supporting implementation phases and ensuring compliance with governance standards.

Qualifications

• 5+ years of experience as a Business Analyst or Functional Consultant in an SAP environment.
• Hands-on exposure to SAP S/4HANA Cloud (Public Edition).
• Working knowledge of SAP Cloud for Customer (C4C), SAP Concur, SAP SuccessFactors.

Responsibilities

• Engage with stakeholders across business units to capture business requirements.
• Document and analyze business processes focusing on Project System, Professional Services, and Finance.
• Map requirements to solution capabilities in SAP S/4HANA Public Cloud.

Skills

Requirements gathering

Process documentation

Stakeholder facilitation

SAP S/4HANA exposure

SAP C4C knowledge

Education

Bachelor’s degree in business, Information Systems, Finance, or related field

Tools

SAP S/4HANA

SAP Concur

SAP SuccessFactors

Job description

Overview

The Business Analyst (BA) will serve as the bridge between business stakeholders and the SAP solution environment. The BA will be responsible for gathering, analyzing, and translating business requirements into functional solution options, ensuring alignment with global processes across project systems, professional services, billing, collection, finance, travel and expenses, timesheets and customer engagement. This role will also support solution evaluation, process harmonization, testing, and user adoption.

Responsibilities

• Business Requirements & Process Mapping: Engage with stakeholders across business units (Claims, Finance, HR, Operations) to capture business requirements
• Document and analyze “as-is” and “to-be” processes, focusing on Project System (PS), Professional Services, Finance, and CRM
• Identify process harmonization opportunities for the global rollout and evolutionary optimizations of business processes
• SAP Solution Alignment: Map requirements to solution capabilities in SAP S/4HANA Public Cloud, SAP C4C, SAP Concur, and SAP SuccessFactors
• Collaborate with SAP functional consultants to evaluate solution options and recommend fit-to-standard or extension approaches
• Ensure solutions comply with industry regulations and internal governance standards
• Implementation Support: Support preparation phases of implementation projects, including workshops, system demos, and solution validation
• Assist in defining test scenarios, coordinating UAT, and validating system outputs against business requirements
• Contribute to deployment readiness and post-go-live support
• Stakeholder Management & Communication: Act as the liaison between business users, IT teams, and system integrators
• Facilitate clear communication of requirements, risks, and dependencies
• Support change management and training initiatives to drive adoption
• Continuous Improvement: Monitor system usage, collect feedback, and identify improvement opportunities
• Support analytics and reporting needs using available SAP tools

Qualifications

• Bachelor’s degree in business, Information Systems, Finance, or related field
• 5+ years of experience as a Business Analyst or Functional Consultant in an SAP environment
• Hands-on exposure to SAP S/4HANA Cloud (Public Edition) in areas such as Project System, Professional Services, and Finance
• Working knowledge of at least one of the following: SAP Cloud for Customer (C4C), SAP Concur, SAP SuccessFactors
• Strong skills in requirements gathering, process documentation, and stakeholder facilitation
• Experience in professional services or insurance/claims-related industries preferred