SAP BASIS -Lead

Tech Mahindra; Hyderabad, Pune District, Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Tech Mahindra seeks a Lead for Hyd/Pun/Pan India to head a 20+ member BASIS team. You will drive governance, capacity planning, and continuous improvement across SAP landscapes including ECC, S/4HANA, BW/BI, CRM, SCM and more.

You will manage incidents, upgrades, and cloud deployments on Azure/AWS/GCP, collaborate with vendors and stakeholders, and ensure DR/HA readiness while maintaining strong cross-functional coordination.

Qualifications

• Leads a team of 20+ resources with BASIS focus and governance.
• Drives proactive improvements and capacity planning.
• Strong analytical, problem solving and decision making.

Responsibilities

• Lead Team Leadership & Governance for BASIS activities and drive practice improvements.
• Coordinate with SAP, customers and internal teams to close action items.
• Manage SAP systems installations, upgrades, transports, and DR/HA readiness.

Skills

Team leadership

Governance

Vendor management

SAP BASIS expertise

Problem solving

Tools

SAP ECC

SAP S/4HANA

BW/BI

CRM

SCM

Solution Manager

PI/PO

BTP

Azure / AWS / GCP

Job description

Lead (Hyd/Pun/Pan India)

1. Team Leadership & Governance

• Technically able to lead a team of 20 plus resources.
• Implements best practices across teams for BASIS activities.
• Ensure proactive approach across the team and drive initiatives for greater qualitative and quantitative improvements and capacity planning.
• Analytical, problemsolving, and decisionmaking capabilities.

2. Vendor & Stakeholder Management

• Coordinate with SAP, Customers and SAP Internal teams involving different modules and drive the action Items to closure.
• Implement Continuous Improvement with clear roadmap for every quarter.
• Good communication and stakeholder management skills.
• Ensures to follow process and fill process gaps proactively while working with team and stakeholders.

3. Technical Expertise

• Managed installation, configuration, and maintenance of SAP systems including ECC, S/4HANA, BW/BI, CRM, SCM, Solution Manager, PI/PO, BTP, and Portal.
• Handled upgrades, system refreshes, client copies, transport management, and support packages.
• Good troubleshooting skills to analyse and resolve performance issues, dumps, logs, and network/integration failures.
• Cloud & Integration - Manage SAP deployments on cloud platforms (Azure/AWS/GCP/private cloud).
• Support hybrid landscapes, SAP Cloud Connector, and BTP services.
• Able to handle day to day BASIS technical activities and P1/P2 incidents.
• Experience in SAP HANA & Database Management
• Collaborate with functional, development, and infrastructure teams to resolve incidents.
• Experience in integration of SAP with external systems via RFCs, Web Services, and middleware.
• Experience in managing Disaster Recovery & High Availability

Good To Have Skills:

• Contains working experience in managing multiple customers.