SAP BASIS Lead

Tech Mahindra; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Tech Mahindra is seeking a Senior SAP BASIS Lead in Hyderabad to manage a 20+ member team and drive best practices across BASIS activities. You will coordinate with SAP, customers and internal teams, guiding incident resolution and capacity planning.

The role requires strong analytical and communication skills, with experience in SAP HANA, DB management, and cloud deployments across Azure/AWS/GCP or private clouds.

Qualifications

• Leads a team of 20+ resources with outcomes-focused governance.
• Implements best practices across BASIS activities and standard operating procedures.
• Drives proactive improvements, capacity planning and performance enhancements.
• Strong analytical, problem solving and decision-making capabilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and mentor a team of 20+ BASIS engineers and support staff.
• Coordinate with SAP, customers and SAP internal teams to drive action items to closure.
• Implement Continuous Improvement with quarterly roadmaps.
• Manage daily BASIS activities including incidents (P1/P2) and DR/HA readiness.
• Collaborate with functional, development, and infrastructure teams to resolve incidents.

Skills

Team leadership

BASIS administration

Stakeholder management

Problem solving

Capacity planning

Communication

Tools

ECC

S/4HANA

BW/BI

CRM

SCM

Solution Manager

PI/PO

BTP

Portal

Job description

• Technically able to lead a team of 20 plus resources.
• Implements best practices across teams for BASIS activities.
• Ensure proactive approach across the team and drive initiatives for greater qualitative and quantitative improvements and capacity planning.
• Analytical, problem‑solving, and decision‑making capabilities.
• Coordinate with SAP, Customers and SAP Internal teams involving different modules and drive the action Items to closure.
• Implement Continuous Improvement with clear roadmap for every quarter.
• Good communication and stakeholder management skills.
• Ensures to follow process and fill process gaps proactively while working with team and stakeholders.

3. Technical Expertise

• Managed installation, configuration, and maintenance of SAP systems including ECC, S/4HANA, BW/BI, CRM, SCM, Solution Manager, PI/PO, BTP, and Portal.
• Handled upgrades, system refreshes, client copies, transport management, and support packages.
• Good troubleshooting skills to analyse and resolve performance issues, dumps, logs, and network/integration failures.
• Cloud & Integration - Manage SAP deployments on cloud platforms (Azure/AWS/GCP/private cloud).
• Support hybrid landscapes, SAP Cloud Connector, and BTP services.
• Able to handle day to day BASIS technical activities and P1/P2 incidents.
• Experience in SAP HANA & Database Management
• Collaborate with functional, development, and infrastructure teams to resolve incidents.
• Experience in integration of SAP with external systems via RFCs, Web Services, and middleware.
• Experience in managing Disaster Recovery & High Availability

Good To Have Skills:

• Contains working experience in managing multiple customers.