Salon Operations Executive

F Jobs By Fashion TV India; Maharashtra; On-site; INR 400,000 - 700,000; Full time

Job summary

A leading beauty and wellness company in India is looking for a Salon Operations Executive. This role encompasses overseeing daily salon operations, ensuring service excellence, and optimizing client satisfaction. The ideal candidate should possess a Bachelor’s degree and at least 2 years of experience in salon management or hospitality. This full-time position focuses on maintaining brand standards and enhancing the operational efficiency of multiple salons in the network.

Qualifications

• Prior experience in salon or spa operations, hospitality management, or franchise business support.
• Strong organizational and leadership skills with a customer‑centric approach.
• Hands‑on experience with salon management.
• Hands-on experience with salon management and KPIs.

Responsibilities

• Monitor and manage day‑to‑day operations across assigned salon(s), ensuring seamless workflow.
• Ensure compliance with FashionTV India’s brand standards in hygiene and customer interaction.
• Track performance metrics such as client retention, daily sales, and service utilization.
• Coordinate staff scheduling, training, and performance reviews.
• Manage inventory, procurement, and vendor relationships to ensure cost efficiency.
• Collaborate with marketing and franchise teams to support promotions and lead conversions.
• Implement SOPs for service delivery and front desk operations.
• Audit operations, identify gaps, and recommend improvements.
• Support franchise partners in maintaining brand consistency.

Skills

operations

training

salon operations

franchise management

customer service

management

Education

Bachelor’s degree in Hospitality, Business Administration, Beauty & Wellness

Job description

F Jobs By Fashion TV India provided pay range

This range is provided by F Jobs By Fashion TV India. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position: Salon Operations Executive

Experience: 2 – 4 Years

Background: Salon Management / Beauty & Wellness Operations / Hospitality Management

Job Description (JD): Responsible for overseeing and optimizing daily salon operations across FashionTV India’s premium salon network. Ensures service excellence, operational efficiency, and adherence to brand standards. Focuses on client satisfaction, staff coordination, and achieving business performance goals. Collaborates closely with marketing, training, and franchise teams to deliver an elevated fashion‑lifestyle experience aligned with the FashionTV brand identity.

Key Result Areas (KRA)

• Monitor and manage day‑to‑day operations across assigned salon(s), ensuring seamless workflow and premium client service.
• Ensure compliance with FashionTV India’s brand standards in hygiene, grooming, customer interaction, and salon ambiance.
• Track performance metrics such as client retention, daily sales, service utilization, and customer feedback.
• Coordinate staff scheduling, training, and performance reviews to maintain high operational productivity.
• Oversee inventory, procurement, and vendor relationships to ensure cost‑efficient and timely supply management.
• Collaborate with the marketing and performance teams to support promotional campaigns and lead conversions.
• Implement SOPs (Standard Operating Procedures) for service delivery, front desk operations, and client handling.
• Regularly audit operations, identify gaps, and recommend actionable improvements.
• Support franchise partners in maintaining operational excellence and brand consistency across locations.

Selection Criteria

• Prior experience in salon or spa operations, hospitality management, or franchise business support.
• Bachelor’s degree in Hospitality, Business Administration, Beauty & Wellness, or related field preferred.
• Strong organizational and leadership skills with a customer‑centric approach.
• Hands‑on experience with salon management.
• Knowledge of salon KPIs (ARPU, client retention rate, retail‑to‑service ratio, etc.).
• Excellent communication, problem‑solving, and team‑coordination skills.
• Ability to multitask, handle on‑ground challenges, and maintain brand quality standards.

Skills: operations, training, salon operations, franchise, customer, management

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Broadcast Media Production and Distribution