A leading beauty salon in Bengaluru South is seeking a certified trainer to educate and mentor beauticians and pedicurists. This full-time entry-level position requires a minimum of 2 years of experience in the beauty industry, focusing on skin care techniques and performance improvement. The role involves developing training sessions, conducting assessments, and analyzing sales performance to enhance service quality and client satisfaction.
Qualifications
Minimum 2 years of experience required.
Certified trainer in skin care techniques.
Course in structure, function, and characteristics of skin types.
Responsibilities
Develop training sessions for beauticians and pedicurists.
Educate staff on skin care techniques for client satisfaction.
Conduct trials of shortlisted staff and provide feedback.
Perform internal assessments and identify performance improvement opportunities.
Use software to analyze staff sales and track performance.
Skills
Knowledge of skin care techniques
Training and mentoring skills
Sales analysis
Communication skills
Education
Certification as skin specialist
Job description
Responsibilities
Develop training sessions as per specified content & schedule for beauticians, pedicurists /manicurists regarding proper practices.
Educate beauticians about proper skin care techniques for better results and client satisfaction.
Conduct trials of shortlisted staff at salon & provide feedback based on our policies.
Provide staff leads/referrals to HR & ASM for prospective candidates at salon.
Conduct internal assessments at a set frequency as guided, identify opportunities for improving individual & salon performance, checking availability of tools & maintenance.
Utilise our software to analyse staff‑wise sales report & drive sales tracking each beautician / pedicurist on a weekly basis to build competency.
Present to management a summary of visits & beautician / pedicurist performance in weekly meetings.
Check product stocks & availability, suggest orders to be placed to ASM & check if usage is as per set quantities & train on optimisation.
Be a role model & train on aspects of grooming, consultation, behaviour with clients, code of conduct for staff.
Adhere to safety guidelines & policies of salon & train Franchise partner /staff.
Ensure smooth distribution of incentives for the staff as per set policy.
Provide training, coaching & mentoring to staff. Also ensure no stone is unturned to recover a complaining client.
Ensure retail / professional products movement is tracked & orders are placed timely.
Coordinate trainings internal & external, new product brand introductions as per plan & ensure excellent execution.
Visit salons to provide training to the relevant staff when new skin care treatment is launched & during events, conduct verbal & oral assessments.
Qualifications
Minimum 2 years of experience required.
Intrinsic ability to assimilate and impart knowledge to learners.
Certified trainer as skin specialist.
Course in structure, function and characteristics of skin types etc.