Salon Manager

Enrich Hair And Skin Solutions; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Enrich Hair And Skin Solutions in Pune seeks a capable Salon Manager to oversee daily operations, lead a retail-focused team, and maintain high standards of service and hygiene.

You will drive customer satisfaction, implement marketing initiatives, monitor performance metrics, and stay ahead of industry trends to keep the salon competitive. Strong communication and a robust retail background with presentable appearance are essential.

Qualifications

• Must have good communication skills and a strong retail background with good presentability.

Responsibilities

• Supervise and manage daily salon operations, including staff scheduling, inventory management, and customer service.
• Lead and motivate the salon team to meet and exceed performance goals and service standards.
• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Conduct regular staff meetings and training sessions to maintain high levels of performance and professional development.
• Monitor and analyse salon performance metrics, preparing regular reports for senior management.
• Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

Skills

Team management

Inventory management

Revenue targets

Guest service

Job description

Key Responsibilities:

• Supervise and manage daily salon operations, including staff scheduling, inventory management,

and customer service.

• Lead and motivate the salon team to meet and exceed performance goals and service standards.
• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract new clients and retain

existing ones.

• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Conduct regular staff meetings and training sessions to maintain high levels of performance and

professional development.

• Monitor and analyse salon performance metrics, preparing regular reports for senior management.
• Stay updated with industry trends and incorporate new techniques and services to keep the salon

competitive.

Desired Candidate- Should have good communication skills and strong retail background with good Presentability

Role:

• Team Management (Eg : Motivation, Conflict Resolution)
• Inventory Management (Retail & Consumption)
• Salon Top Line Numbers (Revenue Target)
• Salon Hygiene, upkeep & Maintenance
• Guest Service Satisfaction & complaint resolution