Salon Manager

Enrich; Bengaluru; On-site; INR 300,000 - 480,000; Full time

Job summary

Enrich is seeking a capable salon operations professional to supervise daily activities, manage staff schedules, and ensure top-tier customer service in Bengaluru. The role requires leadership to motivate the team, maintain health and safety standards, and implement marketing strategies to attract and retain clients.

You will handle inquiries, train staff, monitor performance metrics, and stay current with industry trends to keep the salon competitive and compliant.

Qualifications

• Good communication skills and strong retail background with presentability.

Responsibilities

• Supervise and manage daily salon operations, including staff scheduling and customer service.
• Lead and motivate the salon team to meet performance goals and service standards.
• Ensure a clean, organized salon environment compliant with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract clients.
• Handle customer inquiries, feedback, and complaints professionally.
• Conduct regular staff meetings and training sessions to maintain performance.
• Monitor salon performance metrics and prepare reports for senior management.
• Stay updated with industry trends and incorporate new techniques and services.
• Inventory management for retail & consumption.
• Accounting & billing operations.

Skills

Communication skills

Retail background

Presentability

Job description

• Supervise and manage daily salon operations, including staff scheduling, inventory management, and customer service.


• Lead and motivate the salon team to meet and exceed performance goals and service standards.


• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.


• Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.


• Handle customer inquiries, feedback, and complaints professionally and promptly.


• Conduct regular staff meetings and training sessions to maintain high levels of performance and


• Monitor and analyse salon performance metrics, preparing regular reports for senior management.


• Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

Desired Candidate-

Should have good communication skills and strong retail background with good Presentability.

Core Responsibilities:

• Inventory Management (Retail & Consumption)


• Accounting & Billing Operations