Salesforce Technical Architect with OmniStudio

ENCORE IT SOLUTIONS; India; Remote; INR 3,800,000 - 5,400,000; Full time

Job summary

Encore IT Solutions Inc. is seeking a Salesforce Technical Architect with OmniStudio for a remote, long-term contract. The role requires deep expertise in OmniStudio, Health Cloud, and Provider Network Management, with hands-on Apex and Flows development.

You will lead architecture decisions, guide technical teams, and ensure scalable, compliant Salesforce solutions across provider networks. Ideal candidates have 10+ years of Salesforce implementation experience, strong integration skills, and

Qualifications

• 10+ years of experience in Salesforce implementation.
• Hands-on OmniStudio expertise.
• Expert-level proficiency in Apex and Flows; able to develop high-quality code.
• OmniStudio core components: OmniScripts, Integration Procedures, DataMappers, FlexCards.
• Experience with Chainable Integration Procedures (IP).
• Bulk Data Processing, Queueable Apex, and Batch Apex.
• Salesforce Health Cloud experience is mandatory.
• Aura/LWC components experience.
• Proven Salesforce Architect with Provider Network Management focus.
• Knowledge of Health Cloud Provider domain (contracting, onboarding, etc.).
• Understanding PNM objects and backend tables, API interfaces.

Responsibilities

• Lead design and implementation of Salesforce solutions for Provider Network Management.
• Gather and translate business requirements into technical specs.
• Liaise among Providers, Business/Sales/Market, and technical teams.
• Develop and maintain solution documentation and user guides.
• Ensure scalability and performance of Salesforce solutions.
• Provide guidance on Salesforce best practices and compliance.
• Prepare for Salesforce releases with minimal disruption.
• Mentor and train junior team members.

Skills

Apex development

Flows

Aura/LWC

Provider Network Mgmt

Health Cloud domain

HIPAA HL7 knowledge

Leadership mentoring

Tools

OmniStudio

OmniScripts

Integration Procedures

DataMappers

FlexCards

Apex

Aura/LWC

Chainable IP

Bulk Data Processing

Job description

Position: Salesforce Technical Architect with OmniStudio

Experience: 10 Years

Location: Remote

Duration: Long Term Contract (6+ Months based on Candidate's performance)

Job Description:

• Lead the design and implementation of Salesforce solutions tailored to Provider Network Management (Salesforce Industries Health Cloud).
• Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications.
• Should work as liaison/connector among external stakeholders (Providers), Internal (Business/Sales/Market), and Technical teams (Dev/QA/BSA).
• Develop and maintain comprehensive documentation, including solution design, configuration, and user guides.
• Ensure the scalability and performance of Salesforce solutions, optimizing for efficiency and effectiveness.
• Provide expert guidance on Salesforce best practices, ensuring compliance with industry standards and regulations.
• Conduct regular system audits and prepare for Salesforce releases, ensuring seamless integration and minimal disruption.
• Mentor and train junior team members, fostering a culture of continuous learning and improvement.

Qualifications:

• 10+ years of experience in Salesforce implementation.
• Candidates must possess practical, hands-on expertise in OmniStudio.
• Must possess expert-level proficiency in Apex and Flows, and be capable of developing high-quality code.
• Should be well versed with OmniStudio core components like OmniScripts, Integration Procedures, DataMappers, FlexCards, etc.
• Experience with Chainable Integration Procedures (IP).
• Strong expertise in Bulk Data Processing, Queueable Apex, and Batch Apex.
• Salesforce Health Cloud experience is mandatory.
• Working with Aura/LWC components is required.
• Proven experience as a Salesforce Architect, with a focus on Provider Network Management.
• Very strong knowledge in Health Cloud Provider domain (provider contracting with Payor – Recruiting, Credentialing, Contracting, Onboarding, &= Ongoing).
• Should have strong knowledge in PNM objects - Application Case, Individual Application, Insurance Policy, Person Employment, Provider Network Tier, Provider Network Contract, Care Fee Schedule Item, Fee Schedule Definition, Contract Payment Agreement, Standard Care Fee Agreement, Categorized Care Fee Agreement, Capitation Care Fee Agreement, Shared Saving Payment Agreement, Percentile Care Fee Agreement, Bundled Care Fee Agreement, Preventive Care Agreement, etc.
• Should understand the backend tables related to all PNM modules/objects, their connections, API connections, interfaces, and can guide Technical teams.
• In-depth knowledge of Salesforce Industries Health Cloud and related technologies.
• Strong understanding of healthcare industry standards, including HIPAA and HL7.