Salesforce Technical Architect - (Life Sciences Industry exp mandate)

SalesForce-ad; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

SalesForce-ad is seeking a Technical Architect to lead Salesforce Life Sciences Cloud implementations, including Health Cloud, for healthcare clients. You will drive the end-to-end architectural design, ensure regulatory compliance, and partner with sales and delivery teams to maximize customer success.

You’ll define data models, security, and integration strategies (FHIR/HL7), mentor developers, and guide customers through digital transformation using Salesforce Industries.

Qualifications

• 10+ years of technology solutions experience.
• 3+ years of client-facing project leadership in systems development.
• Proven enterprise Salesforce solutions experience in life sciences or healthcare.
• Strong knowledge of HIPAA, GxP, PHI, HL7 and FHIR.
• Domains include Healthcare Providers, Payers, Life Sciences and Pharmaceuticals.
• Integration Architecture and Platform Security expertise.
• Apex, Triggers, Lightning, LWC and modern web/mobile tech.
• Salesforce certifications preferred; Health Cloud familiarity is a plus.
• OmniStudio development/consultant experience is advantageous.

Responsibilities

• Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud.
• Architect scalable, secure Salesforce solutions with HIPAA/GxP compliance.
• Define data models, security, API integrations (FHIR/HL7), and performance strategies.
• Lead developers across multi-cloud implementations; ensure seamless Health, Service, and Experience Cloud integration with Omnistudio.
• Lead workshops; participate in design, delivery, testing and deployment.
• Expertise in User Journeys, User Stories, Data Modeling, and Apex/LWC patterns.
• Advise clients and enterprise Architects; shape the architectural roadmap.
• Negotiate solutions with customers and partners; drive digital transformation with Salesforce Industries.
• Establish trust with leadership; implement standard processes with SFI and Salesforce.
• Build business processes using Salesforce Industries technology and platform tools.
• Evaluate AppExchange apps and Salesforce upgrades to meet business needs.
• Create custom enterprise apps using Salesforce and integrate with other systems.
• Collaborate with Delivery Managers to architect client solutions; manage risk areas.

Skills

Salesforce Life Sciences Cloud

HIPAA compliance

Data modeling

Apex design patterns

LWC

FHIR/HL7

Integration architecture

Security architecture

Omnistudio

Veeva/Health Cloud domain

Tools

OmniStudio

Health Cloud

Salesforce

FHIR API

Job description

The Experience

The Technical Architect will have to be execution-focused, support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences, Health industry solutions.

Description

The Technical Architect will have to be execution-focused, support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences, Health industry solutions.

As a Technical Architect, you will become a deep product expert with Industry Salesforce Life Sciences Cloud (including Health Cloud) applications, and work closely with our sales and delivery teams to ensure customer success.

The Technical Architect will lead the technical design and implementation of Salesforce solutions, ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. The ideal candidate combines deep Salesforce expertise with strong domain understanding of pharmaceuticals, biotech, medtech, or healthcare providers.

The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.

What You'll Actually Be Doing

• Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using Salesforce and integrate Salesforce with other enterprise systems.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

You're Our Person If…

• 10+ years of experience in developing technology solutions.
• 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
• Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry.
• Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR.
• Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance.
• Experience in healthcare domain (Preferred)
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns (Must Have)
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) or Veeva CRm experience
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)
• OmniStudio Developer/Consultant
• Health Cloud Certification (Good to have).