Salesforce Omnistudio (FSC) Technical Architect

PwC; Pune District, Bengaluru, Delhi, Gurugram District; Hybrid; INR 4.000.000 - 6.000.000; Vollzeit

Zusammenfassung

PwC is seeking a Salesforce Omnistudio Technical Lead/Architect (FSC) Manager in Pune to drive end-to-end technical delivery of FSC solutions. The role involves designing data models, configuring OmniStudio, building LWCs, and implementing BRE rules with a strong emphasis on security and governance.

You will lead a team of Salesforce developers, mentor engineers, and ensure timely, high-quality delivery while engaging with client stakeholders and participating in solution design reviews.

Qualifikationen

• Must have hands-on FSC implementation experience (Banking/Wealth/Insurance).
• Strong OmniStudio, LWC, BRE and Apex skills with hands-on data modeling experience.
• Proven leadership in guiding Salesforce teams and delivering complex solutions.
• Experience in architecture reviews, security, and governance within Salesforce FSC.
• Ability to own technical design documents and drive delivery outcomes.

Aufgaben

• Own the creation of Technical Design Documents (TDDs) covering data models, OmniStudio components, Apex architecture, integrations, security and deployment approach.
• Lead, mentor and manage a team of Salesforce developers; allocate work and track progress.
• Oversee end-to-end technical delivery including SIT/UAT, performance testing, deployment and hypercare; engage with client stakeholders.
• Contribute to PwC's Salesforce practice via accelerators, assets and knowledge-sharing; coach team members.
• Participate in solution reviews and Design Authority forums and guide architecture decisions.

Kenntnisse

FSC expert

OmniStudio

LWC

BRE

Apex

Code reviews

Team leadership

TD ownership

Tools

Salesforce DX

PMD

Jobbeschreibung

Salesforce Omnistudio Technical Lead/Architect (FSC) Manager

Key Responsibilities

Technical Design & Solutioning

• Own the creation of Technical Design Documents (TDDs) covering data models, OmniStudio components, Apex architecture, integrations, security and deployment approach.
• Translate functional requirements and user stories into scalable technical solutions aligned with Salesforce and FSC best practices.
• Design the Salesforce data model, including FSC standard objects such as Person Accounts, Business Accounts, Account-Account and Account-Contact Relationships, plus custom extensions.
• Make "Configuration vs. Customization" decisions. Favor declarative and OmniStudio capabilities where appropriate.
• Take part in solution reviews and Design Authority forums, and contribute to architecture decisions.

Development Leadership

• Lead, guide and mentor a team of Salesforce developers.
• Allocate work, estimate effort, and track development progress across sprints.
• Conduct code reviews and enforce coding standards, design patterns, governor-limit awareness and security best practices.
• Do hands-on development on complex components and act as the escalation point for technical blockers.
• Define and enforce development standards, naming conventions, and reusable frameworks such as a trigger framework, error-logging framework and Integration Procedure patterns.

Delivery Ownership

• Take end-to-end ownership of technical delivery: quality, timelines and scope.
• Work with Project Managers on sprint planning, estimation, risk identification and mitigation.
• Support SIT, UAT, performance testing, deployment and hypercare phases.
• Act as the technical point of contact for client stakeholders and present designs and progress clearly.

Practice & People Development

• Contribute to PwC's Salesforce practice through accelerators, reusable assets, knowledge sessions and pre-sales support such as solution estimates and RFP responses.
• Coach and develop team members. Contribute to performance feedback and capability building.

Must-Have Skills

1. Salesforce Financial Services Cloud (FSC)

• Strong hands-on implementation experience with FSC (Banking, Wealth Management and/or Insurance).
• Good understanding of the FSC data model, Household and Relationship management, Action Plans, Rollup-by-Lookup (RBL), Interaction Summaries and Compliant Data Sharing.

2. OmniStudio Implementation

• OmniScripts: guided, multi-step user journeys with conditional logic, reusable components and custom LWC overrides.
• Integration Procedures: server-side orchestration, caching, chaining, error handling and performance optimization.
• Data Mappers (formerly DataRaptors): Extract, Turbo Extract, Transform and Load.
• FlexCards: contextual data display and actions (highly preferred).

3. Lightning Web Components (LWC)

• Build custom, reusable and performant LWCs.
• Embed LWCs within OmniScripts and FlexCards.
• Handle component communication, Lightning Data Service and wire adapters.

4. Business Rules Engine (BRE)

• Hands-on with Decision Matrices / Lookup Tables and Expression Sets.
• Implement eligibility and decisioning logic.

5. Document Generation

• Experience with OmniStudio Document Generation (client-side and server-side), including template design, Data Mapper/Integration Procedure data sources, and generating PDF/DOCX outputs.

6. Salesforce Data Modelling

• Design scalable data models, including object relationships, record types, and the trade-offs of master-detail vs. lookup.

7. Salesforce Design & Configuration

• Strong command of declarative configuration: Flows, Validation Rules, Page Layouts, Lightning App Builder, Dynamic Forms, Approval Processes, Custom Metadata and Custom Settings.
• Configure the security model: Profiles, Permission Sets, Permission Set Groups, Roles, Sharing Rules and Field-Level Security.
• Declarative Rollup summaries (DLRS)

8. Apex Development

• Expert-level Apex: Triggers (framework-based), Classes, Test Classes with strong coverage and meaningful assertions, and Exception Handling.
• Real-time processing: synchronous transactions and REST/SOAP callouts.
• Asynchronous and batch processing: Batch Apex, Queueable Apex (including chaining), Schedulable Apex, Future Methods and Platform Events.
• Strong understanding of governor limits, bulkification and performance tuning.

9. Code Quality & Reviews

• Run structured code reviews.
• Use static code analysis tools such as PMD, Salesforce Code Analyzer, SonarQube or Clayton.
• Enforce secure coding practices: CRUD/FLS enforcement, SOQL injection prevention and with sharing usage.

10. Team Leadership & Technical Design Ownership

• Proven experience leading development teams of 515 developers.
• Strong track record of authoring Technical Design Documents and owning delivery outcomes.