Salesforce Technical Architect (Education/Travel/Real-Estate Domain)

griddable.io; Mumbai; On-site; INR 4,200,000 - 7,000,000; Full time

Benefits offered by this job

Health insurance

Job summary

griddable.io in Mumbai seeks a Technical Architect to lead Salesforce Education Cloud implementations across the Education lifecycle. You will design, build, and mentor teams to deliver scalable CRM solutions aligned with client goals.

You will collaborate with delivery managers, architects, and clients, guiding discovery, estimates, and best practices while driving successful deployments in a complex enterprise environment.

Qualifications

• 10+ years in developing technology solutions within enterprise environments.
• Deep understanding of Education Cloud focus areas and CRM lifecycles.
• Proven leadership in project discovery, design, and delivery.

Responsibilities

• Architect technology solutions aligned with client needs and best practices.
• Lead and mentor development and QA teams through full lifecycle.
• Define system landscape, gaps, and target end-states for CRM projects.
• Collaborate with sales/pre-sales, engineering, and services teams.
• Design and deliver Salesforce/Apex-based CRM solutions and integrations.

Skills

Salesforce

Technical Architecture

Leadership

Communication

Discovery & Estimation

Mentoring

Agile

DevOps

Requirements gathering

Education

Bachelor's or Master's in CS/Engineering

Tools

Salesforce

Omnistudio

BRE

Experience Cloud

Apex

Lightning/LWC

Job description

Description

Salesforce India Professional Services partners with enterprise customers to design, implement, and scale transformative Salesforce solutions. With deep platform expertise and a strong focus on business outcomes, we work with some of India's most complex and strategic organisations — making a real global impact from one of Salesforce's highest-priority growth markets. The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully designing and building the Salesforce industry-specific Education Cloud solutions, particularly using Salesforce Education Cloud.

Responsibilities

• Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is leveraged correctly and the go-forward solution is easy to maintain and meets best practices. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates, and documenting requirements and designs.
• Effective in understanding business needs and distilling the information into business and technical requirements
• Collaborate with internal stakeholders (sales/pre-sales, engineering, other services teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
• Designing transformational technology solutions and working directly with customers to meet their business requirements in accordance with industry best practices.
• Leading and mentoring the development and QA teams on the project.
• Responsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.
• Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.
• Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
• Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.
• Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.
• Develop POCs or help customers and partners with complex coding tasks.
• Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.

Experience

• 10+ years of experience in developing technology solutions.
• Extensive experience and understanding of the Education Sector and the need for digital transformation.
• In-depth understanding of education cloud focus areas – Recruitment, Admission, Onboarding, Career Readiness and Alumni.
• Worked on education cloud project and implemented the student lifecycle journey
• 8+ years of experience working on deployment teams, ideally using Agile development techniques.
• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Education clients.
• Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment and implementing new instances of Salesforce.com from scratch.
• Strong experience on Omnistudio suite, Business Rules Engine (BRE), Experience Cloud Integration
• Strong practical knowledge of Lightning, VisualForce, Flex, and LWC.
• Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
• Understanding of DevOps and Release Management for large-scale transformation projects.
• A self-starter, adept at picking up new skills and technologies, and eager to break new ground
• Excellent communication skills to communicate with customers, partners, and internal team members

Technical Skills

• In-depth knowledge of Education processes in industry-specific solutions (e.g. (Recruitment & Admissions, Academic Operations, Student lifecycle management, Alumni Operations etc)
• Strong knowledge of Education cloud Data model, Education customer journeys, and best practices
• DevOps and Release management
• Salesforce/Apex, Triggers, Flows, Community, Lightning, LWC
• Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)

DESIRED CERTIFICATIONS & QUALIFICATION

• Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field
• Certified in Education Cloud, Sales Cloud, Service Cloud
• Experience on Agentforce will be preferred
• Experience on Data Cloud will be preferred
• Familiar and using AI tools to bolster implementation productivity (e.g. Cursor, Claude, NotebookLM etc)